IT ADMINISTRATOR
PAN GULF HOLDING
مجموع سنوات الخبرة :13 years, 7 أشهر
Responsible for providing 1st level / 2nd level support to end-users in troubleshooting and resolving PC/Server/Network problems.
Provide all type of Desktop/Laptop/Server/Network related Hardware and Software Support.
Act as first point of contact for day-to-day troubleshooting, escalation, and resolution of end-user related IT and Systems Administration problems
Takes initiative and participates in IT strategic planning process.
Provided technical advice to IT staff and other departments on software, system and hardware.
Creation, deletion of Domain users, adding, removing or updating user account information, resetting passwords, managing permissions and groups, etc.
Providing Technical Support and managing all Modules of Microsoft Dynamics AX 2009
Remote Support to All Showrooms and Branches across Saudi Arabia & Bahrain
Maintain and update all IT related inventories, IT hardware and software purchasing
Providing ERP Training to the new employees based on the module and operations they are into
Admin access to Time Attendance System for complete Functions Ex (Adding employee to Time Attendance System, Transferring to other Branch, Leaves Entries, Holidays, Absent.
Generating Staff wise Attendance Report every month for Pay Roll Purpose.