Mukesh Suresh

A Fortune 500 company and the 2nd largest manpower or professional staffing service company in the world.

•Develop and maintain applicable credit management system for the organization while efficiently managing the credit extension functions including monitoring periodic credit reviews, tracking repayment progress, and leading collections initiatives.
•Attend weekly and monthly credit meetings with sales, managers and management teams.
•Create and execute collection plan with team and in liaison with Business.
•Supervise daily incoming receipts and allocation process and review and analyze customer risk profiles via credit insurance and payment performance.
•Ensure that overdue accounts are appropriately managed, instigate legal proceedings and prepare necessary documentations for legal action.
•Develop Standard Operating Procedures (SOP) and Key Performance Indicators (KPI) for credit control.
•Visit customers to build sound, strong relationships and resolve if any disputes and negotiate payment plans.
•Monitor receivables daily to ensure the company policies and targets are met.
•Handle control and management of Trade Finance Instruments (LC/BG/etc.) and Credit Control & Collection Management
•Manage relationships with insurers, limit approvals, coordinate underwriter, visits to customers and monthly declaration of insured receivables.
•Collaborate with all other departments to optimize processes by increasing overall efficiencies
•Participate in and provide feedback to functional line managers and assist in developing performance appraisals for their respective team members
•Formulate and implement policies and procedures for investigating new customers, extending credit lines and following up on collection of overdue accounts
•Evaluate, assess, and make decisions regarding credit extension, maintaining acceptable level of risks by accurately processing the Credit applications, Reviewing Credit worthiness of new and existing customers, Setting appropriate Credit Limits
•Manage credit and collection activities to identify problem areas and adapt procedures to improve the overall performance of the team.

Sole Distributor of PlayStation Games and one of the largest branded Toys Distributor in the Middle East.

Reporting Authority: CFO

•Participated as a

One of the largest Manufacturing and Distribution Companies in the Middle East for Water Proofing Materials, Chemicals and Paints.

Reporting Authority: Group Finance Manager

•Substantially improved accuracy in processing sales invoices and standardized AR collection procedures and related communication to clients.
•Introduced the system of sending automated reminders to debtors for avoiding late payment.
•Handled monthly review and tracking of debtor’s accounts and related PDC.
•Achieved collection targets by working in coordination with sales and accounts departments.
•Restricted bad debts within the affordable limit and managed creation and maintenance of customer master data file.
•Followed up with sales executives and accountant for sending invoices and monthly statements without delay.
•Involved in customer account reconciliation and balance confirmation.
•Followed up for bounced cheques and reported the same to department head.
•Prepared reports for review, managerial decision making and performed weekly ageing analysis report of outstanding receivables.
•Handled primary review of credit application and preparation of daily collection report, monthly schedules (sales, pending order) and Export documentation.
•Followed credit policy of the company and ensured documentation as specified in the policy.