Government Relations Officer
Mannai Corporation
مجموع سنوات الخبرة :12 years, 4 أشهر
•Process all pertinent documents in accordance with the requirements of the immigration office (Ministry of the Interior), Ministry of Labor, Chamber of Commerce, Ministry of Foreign Affairs and other government offices in compliance with the laws and regulations of the State of Qatar.
•Process all applications for labor quotas and modification to labor quotas.
•Process all pending applications for employment visas, business visas, residence visas, exit visas, any other types of visas.
•Process all applications for issuance of Qatar driving licenses for clients and employees.
•Process all required documents in Arabic and assist with translation services (to Arabic or from Arabic).
•Provide updates, answers and guidance to all concerned Move One immigration coordinators and consultants and management about status of tasks, challenges, delays and any other relevant information continuously and upon request.
•Handling all original documents with care and following the appropriate procedures upon receipt and return of all original and attested documents in order to hand over and track properly
•Updating Managers on any changes in the related law
•Following up with contractors regarding mobilizations, demobilizations, time sheets, invoices and work sites.
•Operating maintenance related duties on Camp building, grounds, kitchens, bathrooms, bedrooms, furniture, air conditioning and equipment owned by the Company
•Making recommendations on matters of discipline, performance evaluations and other personnel functions
•Operating and controlling transportation movements from camp to worksites and the other way around, making changes if needed
•Inspecting Camp building on a routine basis; Ensured that established standards of quality and quantity are met; Implemented corrective measure to ensure satisfactory performance
•Communicating on a daily basis with the Operations Manager and other key personnel about special events and functions that may require duties outside normal the normal daily routine
•Providing Company workers with their accommodations, safety materials, tools, healthcare and any other required staff needed to work and settle
•Helping the department staff to improve the condition of the work and working out the several problems
•Reporting and preparing the monthly forecasts, reports, daily e-mails to Management
•Supervising Operations team to ensure excellence and satisfied customer service
•Evaluating current operational strategies and recommend improvement
•Process all pertinent documents in accordance with the requirements of the immigration office (Ministry of the Interior), Ministry of Labor, Chamber of Commerce, Ministry of Foreign Affairs and other government offices in compliance with the laws and regulations of the State of Qatar.
•Process all applications for labor quotas and modification to labor quotas.
•Process all pending applications for employment visas, business visas, residence visas, exit visas, any other types of visas.
•Process all applications for issuance of Qatar driving licenses for clients and employees.
•Process all required documents in Arabic and assist with translation services (to Arabic or from Arabic).
•Provide updates, answers and guidance to all concerned Move One immigration coordinators and consultants and management about status of tasks, challenges, delays and any other relevant information continuously and upon request.
•Handling all original documents with care and following the appropriate procedures upon receipt and return of all original and attested documents in order to hand over and track properly
•Updating Managers on any changes in the related law
•Providing an effective front line service, including providing and effective response to customer queries and complaints (written and oral) where applicable, and to forward and other to relevant departments
•Providing a first line contact for the Facilities Department for all internal and external customers/contractors.
•Participating in Facilities events, Parties, concerts, acting as the first port of call for Facilities queries and providing back - up to Facilities staff to ensure arrangements for functions, VIP Visitors, go smoothly
•Liaising with building contractors to follow through on approved work
•Operating maintenance related duties on building, grounds, parking areas and equipment owned by the Facility
•Operating and assists with custodial tasks including; vacuuming carpets, cleaning windows, emptying rubbish canes sweeping, mobbing floors, operating tasks as maintaining and cleaning bathrooms, supplies rooms and restrooms
•Reporting and assisting of utilizing a variety of equipment in the maintenance of the facility, including parking areas, the main and other gates lifts, power tools, escalators, travolators, Lighting systems, Sound systems, CCTV, and substations, Plumbing systems and their devices
•Performing monitor and emailing facility repairs and others
•Assisting and helping contractors in what is acceptable by the Facility Policies and Agreements
•Ensuring facility is properly secured in assistance of Security department and relevant to safeguard the Facility from and theft and vandalism
•Ensured each customer receives outstanding service by providing a friendly environment which include greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
•Acting as a Cashing up.
•Assisted in floor moves, merchandising, display maintenance, and housekeeping
•Aided customers in locating merchandise.
•Determined call schedule by reviewing priorities with supervisor; discussing special instructions, product promotions, new products, and price changes
•Helped field sales representatives with special promotions by setting-up displays at aisle ends; checking daily on special promotions; observing customer reaction to special promotions; forwarding observations to management; removing promotions at end of special promotion period
•Ensured that each customer receives outstanding service by providing a friendly environment that includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
•Maintained an awareness of all promotions and advertisements.
•Assisted in floor moves, merchandising, displaying maintenance
•Acted as a Cashing up
•Provided information by reporting growth, expansion, or closing of supermarkets in assigned territory