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MUKTA THAPALIYA, Senior Sales Associate

MUKTA THAPALIYA

Senior Sales Associate·M.H Alshaya

United Arab Emirates

Master's degree, Ecosystems And Microbiology Modelling

Work experience

Total years of experience: 9 years, 10 months

Senior Sales Associate

November 2019 - May 2020

M.H Alshaya

Abu Dhabi, United Arab Emirates

November 2019 - May 2020

Process till transactions quickly and accurately
Advise customers on latest trends
Process till transactions quickly and accurately
Actively seek to maintain and improve store retail standards on selling floor, service areas and stockrooms
Fully follow operating procedures, and provide customers with complete service and an enjoyable shopping experience to maximize sales
Merchandising the floor in terms of Trends following Visual Merchandising of the Brand.
Handling all the Admin Jobs related in the store.
In absence of the Store Manager acting as store in charge and completing all task.

Company industry:
Retail & Wholesale
Job role:
Customer Service and Call Center

Skin Specilaist

February 2017 - March 2018

M.H Alshaya

Abu Dhabi, United Arab Emirates

February 2017 - March 2018

Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain to the customer skin care instructions.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sale prices, total purchases and receive and process cash or credit payment
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices,
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Inventory stock and requisition new stock
Ensure that items have price tag, arrange and display merchandise to promote sales.
Open and close registers, performing tasks such as counting money, separating charges slips, coupon, and vouchers, balancing cash drawers and making deposits,
Achieving monthly and individual targets.

Company industry:
Medical & Healthcare Equipment
Job role:
Beauty and Fashion

Senior Sales Associate

October 2014 - January 2017

M.H Alshaya

Abu Dhabi, United Arab Emirates

October 2014 - January 2017

excellent customer service.
•Process till transactions quickly and accurately.
•Uncover the customer needs and able to satisfy the customer.
•Be able to turn customer service into customer.
•Doing all administration work in the store.
•In absence of Manger handling the store and the staffs.

Company industry:
Retail & Wholesale
Job role:
Sales

Maths ans ScienceTeacher

January 2009 - September 2014

Don Bosco Secondary School

Nepal

January 2009 - September 2014

To define and communicate learning expectations to students
To apply appropriate multiple assessment tools and strategies to evaluate and promote the continuous intellectual development of the students
To assign reasonable assignments and homework to students as per university rules
To evaluate students’ performances in an objective, fair and timely manner
To record and report timely the results of quizzes, assignments, mid- and final semester exams
To use student assessment data to guide changes in instruction and practice.

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Tribhuvan University

October 2012

October 2012

Master's degree, Ecosystems And Microbiology Modelling

Nepal

GPA (percentage): 53%

GPA (percentage): 53%

Tribhuvan University

October 2011

October 2011

Bachelor's degree, Administration And Sociology

Nepal

GPA (percentage): 49%

GPA (percentage): 49%

St Mary

October 2009

October 2009

High school or equivalent, Middle And Secondary Education

Nepal

GPA (percentage): 83%

GPA (percentage): 83%

Skills

CREDIT
Expert
CREDIT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
SALES
Expert
SALES
Expert
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
RETAIL
Beginner
RETAIL
Beginner

Languages

English
Expert
Hindi
Expert
Urdu
Expert