Mulham Al Hamawi, HR officer

Mulham Al Hamawi

HR officer

Snax

Lieu
Jordanie
Éducation
Baccalauréat, English Language and literature
Expérience
5 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 1 Mois

HR officer à Snax
  • Jordanie - Amman
  • avril 2015 à avril 2016

-Follow up and manage activities related to HR

-Identify staff vacancies and recruit, interview and select applicants.

-Follow up penalties system in coordination with direct manager

-Implement procedure and regulations according to the labor law .

-Conduct exist interview to identify reasons for turnover .

HR Employee Relation à Retail Group Jordan
  • Jordanie - Amman
  • août 2014 à décembre 2014

Implement procedure and regulations inline with the labor law
Handle conflict resolution
Handle employees requests and issues
Responsible for personnel

Human Resources Officer à Societe General
  • Jordanie - Amman
  • janvier 2014 à juillet 2014

Manage and control health insurance program.
Managing the attendance system by monitoring check-ins/outs
Preparing employees’ letters
Monitoring vacation balances

Customer care representative à Orange Telecommunication
  • Jordanie - Amman
  • janvier 2013 à février 2014

Responding to customer inquiries
Enhancing customer experience by adding requested services
Reporting complaints to the operational back office department

Customer Care Representative à Extensya
  • Jordanie - Amman
  • janvier 2011 à janvier 2013

Responding to customer inquiries
Enhancing customer experience by adding requested services
Reporting complaints to the operational back office department

Éducation

Baccalauréat, English Language and literature
  • à Philadelphia University
  • août 2011

Specialties & Skills

Teaching English
Teamwork skills.
Problem Solving Skills
Negotiation and Persuasion skills
The ability to empathize with customers
The ability of using positive language with customers
The ability to Identify and anticipate customer's need

Langues

Anglais
Moyen
Arabe
Expert

Formation et Diplômes

Human Resources Management (Certificat)
Date de la formation:
August 2013
Valide jusqu'à:
September 2013