ملهم الحموي, HR officer

ملهم الحموي

HR officer

Snax

البلد
الأردن
التعليم
بكالوريوس, English Language and literature
الخبرات
5 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 1 أشهر

HR officer في Snax
  • الأردن - عمان
  • أبريل 2015 إلى أبريل 2016

-Follow up and manage activities related to HR

-Identify staff vacancies and recruit, interview and select applicants.

-Follow up penalties system in coordination with direct manager

-Implement procedure and regulations according to the labor law .

-Conduct exist interview to identify reasons for turnover .

HR Employee Relation في Retail Group Jordan
  • الأردن - عمان
  • أغسطس 2014 إلى ديسمبر 2014

Implement procedure and regulations inline with the labor law
Handle conflict resolution
Handle employees requests and issues
Responsible for personnel

Human Resources Officer في Societe General
  • الأردن - عمان
  • يناير 2014 إلى يوليو 2014

Manage and control health insurance program.
Managing the attendance system by monitoring check-ins/outs
Preparing employees’ letters
Monitoring vacation balances

Customer care representative في Orange Telecommunication
  • الأردن - عمان
  • يناير 2013 إلى فبراير 2014

Responding to customer inquiries
Enhancing customer experience by adding requested services
Reporting complaints to the operational back office department

Customer Care Representative في Extensya
  • الأردن - عمان
  • يناير 2011 إلى يناير 2013

Responding to customer inquiries
Enhancing customer experience by adding requested services
Reporting complaints to the operational back office department

الخلفية التعليمية

بكالوريوس, English Language and literature
  • في Philadelphia University
  • أغسطس 2011

Specialties & Skills

Teaching English
Teamwork skills.
Problem Solving Skills
Negotiation and Persuasion skills
The ability to empathize with customers
The ability of using positive language with customers
The ability to Identify and anticipate customer's need

اللغات

الانجليزية
متوسط
العربية
متمرّس

التدريب و الشهادات

Human Resources Management (الشهادة)
تاريخ الدورة:
August 2013
صالحة لغاية:
September 2013