Secretary Receptionist
German Dental Center
Total years of experience :9 years, 2 Months
• Respond efficiently to patients’ and doctors’ needs and inquiries
• Manage patient scheduling and direct patient traffic flow
• Coordinate with dental insurance companies
• Organize and oversee supply purchases, equipment upgrades and operations expenses
• Perform functions including bank deposits, payroll and invoice processing
• Ensure that records are stored securely and in compliance with privacy
• Process visa and other employment documents
• Maintain facilities and equipment in accordance with hygiene and safety regulations set by UAE government
• Generate DHA statistics reports, FANR license, renewal of clinics’ and doctors’ licenses
• Maintain database and medical records
• Handle incoming and outgoing calls and emails
• Arrange patient appointment and follow up
• Manage office and cash flow
• Monitor clinic bills and licenses
• Provide proper information, guidance, and support to the clients
• Communicate new products and special developments, information, or feedback
• Plan and implement promotional campaigns
• Perform cashiering tasks and audit reports
• Manage filing system
• Update paperwork, maintaining documents and word processing
• Help organize and maintain office and shop
• Monitor supply inventory and do auditing quarterly
• Create, maintain, and input information into the database
• Conduct training and departmental development and employee relations
• Receive customer samples and calculate analytical reports and execute analytical laboratory tests and report any problems with tests, equipment and results to the Laboratory Manager
• Perform laboratory administrative duties, documenting QA/QC requirements, and generate control charts
QUALIFICATION