Muna Dodhy, Sales Coordinator for Building & Construction Projects

Muna Dodhy

Sales Coordinator for Building & Construction Projects

Bukamal

Location
Bahrain - Manama
Education
Diploma, AutoCAD
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Sales Coordinator for Building & Construction Projects at Bukamal
  • Bahrain - Manama
  • My current job since November 2010

 Knowledge about various products related to building & construction industry:
 Bathroom Solutions: Sanitary ware & accessories, saunas & steam rooms
 MEP/ HVAC: Insulations, pipe support, passive fire protection, garbage chute systems, air distribution products
 Electrical Solutions: Cables, wiring devices, water pumps, transformers, water heater, fans, indoor and outdoor lighting
 Architectural Solutions: Ceiling, flooring, doormat & profiles
 Door Care: Ironmongery, steel doors, hospitality solutions, mini bars & safes.
 Special Projects Products: Stadium & auditorium seating, ductile & cast iron manhole covers, expansion joints system, shelving & racking systems, kitchen equipment’s.

 Ensuring proper communication & correspondence within Bukamal’s internal departments as well as with respective clients & suppliers as applicable.
 Creating the database for the suppliers, customers, contractors, sub-contractors & developer.
 Responsible for accurate and timely issue of quotations, Performa invoices, Material Requisition Memo’s & Submittals to customers / team members as required for projects.
 Providing various reports (sales, stock etc.) / presentations to team members and/ or Division manager as required.
 Initiate correspondence with respective clients, sub contractors and suppliers as applicable.
 Sourcing information about latest products & active suppliers in market.
 Following up/ settling the outstanding payments for the division.
 Coordinating product complaints by liaising with staff members and the respective customer/ supplier.
 Providing necessary technical data sheets to staff members / clients.
 Creating sales order and coordinating the delivery process between team members & store
 Maintaining & updating of Project Intelligence System / Project’s database (ongoing, tender, hold stage etc.).
 Worked on MCA (Micro-center) system.
 Worked on various upscale projects such as Wyndham Hotel, National Stadium, Isa sports City, Rotana Banader Hotel, Regency Intercontinental Hotel, Amwaj Waves, Dar II, Juffair Heights, King Hamad University Hospital, Ministry of Housing Projects and PPP Projects.

Trainee in Branch Management & Customer Service at Standard Chartered Bank
  • United Arab Emirates
  • June 2009 to August 2009

Standard Chartered Bank Diplomat - Bahrain June 2009-August 2009
Trainee in Branch Management & Customer Service

✓ Worked on EBBS (outsourced) system
✓ Responsible for ATM reconciliations.
✓ Managing customer's accounts (open, close) and provide them information they need.
✓ Issue cheques.
✓ Transferring money (Locally & Overseas)
✓ Handling credit cards issues & customer complaints.
✓ Dealing in hotwire transactions between branches & ensuring proper communication.

Education

Diploma, AutoCAD
  • at New Horizons Computer Learning Center
  • January 2012

2012 AutoCAD 2011 Fundamentals, Advanced 2D Drawings, 3D Drawing & Modeling Course New Horizons Computer Learning Center - Bahrain

Bachelor's degree, Business Information system
  • at University of Bahrain
  • January 2010

2005-2010 Bachelors in Business Information system (ITBIS) University of Bahrain - Bahrain GPA 3.48

High school or equivalent, Engineering
  • at Pakistan Urdu School
  • January 2005

2002-2005 Pre-Engineering Pakistan Urdu School - Bahrain Grade A

Specialties & Skills

Coordination
Sales Support
Interdepartmental Liaison
Teamwork
Customer Service
Microsoft Office
CUSTOMER SERVICE
RECONCILIATIONS

Languages

Urdu
Beginner
English
Expert
Arabic
Beginner

Memberships

of IT society
  • Member

Training and Certifications

Autocad (Certificate)
Date Attended:
May 2012

Hobbies

  • Swimming
     Awarded certificate for attending the Youth round table 2009  Awarded Certificates for best student for courses of IT strategy and decision support system.  Member of IT society  Active member of Bukamal Toastmasters club(2011)  Building Great team – workshop (2013)  Trust – workshop (2013)  Customer Relationship Management workshop - SAGE Training (2014)