Muna Dodhy, Sales Coordinator for Building & Construction Projects

Muna Dodhy

Sales Coordinator for Building & Construction Projects

Bukamal

Lieu
Bahreïn - Manama
Éducation
Diplôme, AutoCAD
Expérience
13 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 9 Mois

Sales Coordinator for Building & Construction Projects à Bukamal
  • Bahreïn - Manama
  • Je travaille ici depuis novembre 2010

 Knowledge about various products related to building & construction industry:
 Bathroom Solutions: Sanitary ware & accessories, saunas & steam rooms
 MEP/ HVAC: Insulations, pipe support, passive fire protection, garbage chute systems, air distribution products
 Electrical Solutions: Cables, wiring devices, water pumps, transformers, water heater, fans, indoor and outdoor lighting
 Architectural Solutions: Ceiling, flooring, doormat & profiles
 Door Care: Ironmongery, steel doors, hospitality solutions, mini bars & safes.
 Special Projects Products: Stadium & auditorium seating, ductile & cast iron manhole covers, expansion joints system, shelving & racking systems, kitchen equipment’s.

 Ensuring proper communication & correspondence within Bukamal’s internal departments as well as with respective clients & suppliers as applicable.
 Creating the database for the suppliers, customers, contractors, sub-contractors & developer.
 Responsible for accurate and timely issue of quotations, Performa invoices, Material Requisition Memo’s & Submittals to customers / team members as required for projects.
 Providing various reports (sales, stock etc.) / presentations to team members and/ or Division manager as required.
 Initiate correspondence with respective clients, sub contractors and suppliers as applicable.
 Sourcing information about latest products & active suppliers in market.
 Following up/ settling the outstanding payments for the division.
 Coordinating product complaints by liaising with staff members and the respective customer/ supplier.
 Providing necessary technical data sheets to staff members / clients.
 Creating sales order and coordinating the delivery process between team members & store
 Maintaining & updating of Project Intelligence System / Project’s database (ongoing, tender, hold stage etc.).
 Worked on MCA (Micro-center) system.
 Worked on various upscale projects such as Wyndham Hotel, National Stadium, Isa sports City, Rotana Banader Hotel, Regency Intercontinental Hotel, Amwaj Waves, Dar II, Juffair Heights, King Hamad University Hospital, Ministry of Housing Projects and PPP Projects.

Trainee in Branch Management & Customer Service à Standard Chartered Bank
  • Émirats Arabes Unis
  • juin 2009 à août 2009

Standard Chartered Bank Diplomat - Bahrain June 2009-August 2009
Trainee in Branch Management & Customer Service

✓ Worked on EBBS (outsourced) system
✓ Responsible for ATM reconciliations.
✓ Managing customer's accounts (open, close) and provide them information they need.
✓ Issue cheques.
✓ Transferring money (Locally & Overseas)
✓ Handling credit cards issues & customer complaints.
✓ Dealing in hotwire transactions between branches & ensuring proper communication.

Éducation

Diplôme, AutoCAD
  • à New Horizons Computer Learning Center
  • janvier 2012

2012 AutoCAD 2011 Fundamentals, Advanced 2D Drawings, 3D Drawing & Modeling Course New Horizons Computer Learning Center - Bahrain

Baccalauréat, Business Information system
  • à University of Bahrain
  • janvier 2010

2005-2010 Bachelors in Business Information system (ITBIS) University of Bahrain - Bahrain GPA 3.48

Etudes secondaires ou équivalent, Engineering
  • à Pakistan Urdu School
  • janvier 2005

2002-2005 Pre-Engineering Pakistan Urdu School - Bahrain Grade A

Specialties & Skills

Coordination
Sales Support
Interdepartmental Liaison
Teamwork
Customer Service
Microsoft Office
CUSTOMER SERVICE
RECONCILIATIONS

Langues

Urdu
Débutant
Anglais
Expert
Arabe
Débutant

Adhésions

of IT society
  • Member

Formation et Diplômes

Autocad (Certificat)
Date de la formation:
May 2012

Loisirs

  • Swimming
     Awarded certificate for attending the Youth round table 2009  Awarded Certificates for best student for courses of IT strategy and decision support system.  Member of IT society  Active member of Bukamal Toastmasters club(2011)  Building Great team – workshop (2013)  Trust – workshop (2013)  Customer Relationship Management workshop - SAGE Training (2014)