Principal Consultant
SCS
مجموع سنوات الخبرة :21 years, 7 أشهر
Responsibilities:
• Pre Sales / Business Development
• Existing clientage Support and Maintenance
• Client Specific Solution Management
• New Product Designing and Development
• Project Management & Consultative Selling
• Social Media Marketing Campaign
• End User / Client specific Training Handling
Key Projects:
• Roll-Out of End to End e-Tijarah (Customized ERP Development) Solution for ZTP Group
Scope of the project was to develop in Oracle Apex for Financials (AP, AR, CM, FA, GL), Supply Chain (INV, PO, OM, QP, WSH), Manufacturing (QA, BOM, WIP, INV, MRP, ENG), HRMS/Payroll/Time Management and Implement it in all group of companies according to company needs.
• Review & Implementation of Share Point 2010 deployment Project (www.khidma.com):
Scope of the project was to address technical requirements of the company in terms of efficient SharePoint environment to include efficient designs, availability, performance reliability and portal security.
• Business Process Reengineering: Spearheaded team of Business Analyst for Gap Analysis; addressing over 150 business units to prioritize applications, data sets, and established recovery processes of BC/DR by working with Dept executives for staff trainings and exercises relevant to the plans.(www.gasco.ae)
• Orchestrated a Seminar for enterprise customers
Scope of this activity was to spread awareness that how virtualizing their “business critical applications” will yield results.
• Established Secure Connectivity of Business Apps for Branchless banking (www.dibpak.com)
Scope of the project was to provide secure connectivity to business applications for branchless banking by utilizing Citrix and RSA SecurID.
• Migration of Windows XP to Windows 7 for 12, 000 PC @ 110 UAE Branches (www.emiratesnbd.com)
Spearheaded a team of 30+ for all aspects of migration in all branches within schedule, budget, and as per scope.
• Solution Architecture - Supervising solution teams for technical & business proposal development activities including RFP analysis, bid determination, team management and coordination, liaison with corporate and finance staff.
• E-Commerce Architecture & Implementation - Designed the Business Requirement Document (BRD), Vendor Evaluation & Managing Implementation of Travel & Tourism web portal (B2C & B2B)along with integration with multi GDS, multi DMC’s & Multi Payment Gateway’s (www.limouge.com).
• Developed Processes for ISO 9001, 27001 & 20000 - including implementation of Information Security Management System ISMS (ISO 27001) at (www.limouge.com).
• Spearheaded Designed & Development of Travel CRM for tour packages, hotel booking, vehicle services, ticket booking, houseboat booking and other travel related services on a single interface with integration with website.
• Corporate Risk Management Designed & Deployed KPI’s of all departments to complete a corporate wide Business Impact Analysis, due to which a significant realignment of IT spending as a result of better understanding business requirements (http://www.eritrea.be/)
• Corporate Trainer: Conduct Corporate workshops on the subject of Project Management Professionals (PMP), PMO Setups, Change Management, ITIL... Along with a certified Registered Education Provider (REP) for Project Management Institute-USA (PMI®)
The job assignment included the activities like :-
• Head of Strategic PMO
• Pre Sales / Business Development
• Existing clientage Support and Maintenance
• Client Specific Solution Management
• New Product Designing and Development
• Computerization of Complex Business Process
• Knowledge Base Management
• End User / Client specific Training Handling
Key Projects:
•Roll-Out of End to End Oracle ERP Solution for a Manufacturing client www.soorty.com
As a Programme Manager my responsibilities were to gather System Requirements, Creating Project Plan, Formation & Training of Core Team, Solution Mapping, System Configuration, Finalization of Coding scheme incld. Program Specification, End User Training, Data Migration from legacy system, Go Live, Project Documentation and Post Implementation Support and Maintenance.
•Established Cloud Infrastructure business vertical for clients:
Private cloud multi-tenant IAAS (Infrastructure as a service) SAAS (Software as a Service) and DAAS (Desktop as a Service) design and implementation with VMware infrastructure, vCenter, SRM, and ESX Virtualizations along with Citrix XenApp / XenDesktop, and Active Directory infrastructure technologies.
• Established DR set-up that ensures a minimum outage in case of calamity for an Manufacturing Industry www.dawlance.com
Solution delivered was VMware virtual infrastructure 4.1 with HP Blade servers and P2000 SAN, created HA Cluster Environment with Veeam Backup and Replication solution for DR site also performed live P2V migration of different servers.
•BCP & DRP Project for a banking client www.samba.com.pk:
As a Programme Manager my responsibilities were to implement and review DRP and BCP based on BS-25999 for Head office and nation wide branches with creating teams, training and giving awareness of people associated with BC & DR.
•Established Centrer of Excellence PMO for a banking client www.samba.com.pk
Main Responsibilities were to set-up COE-PMO governance system for internal Projects. Developed high performing, multi-disciplined Project Team, augmented with external suppliers, utilising Matrix Management methodologies Developed IT dashboard to monitor/report status of projects and services.
•Created Project Health Check System (Internal Project):
As Strategic PMO Head developed a methodology for IT Project Health check for client’s various projects to focus on total cost of ownership and ROI, rather than initial implementation expenditure.
•Directed proposal development activities including RFP review and analysis, bid determination, proposal management, team management and coordination, liaison with corporate and finance staff, technical writing and editing, review of technical and business proposals.
•Deployed strategies for recurring projects by orienting the appropriate teams to the solution design while maintaining high levels of client satisfaction through being a trusted advisor. Liaise effectively with stakeholders and business users; vendors and solution providers.
•Developed consultative selling approach and relationship marketing to close sales and exceed annual sales targets
•Cornerstone player of establishing new technology roles plus supporting business functions such as business development, strategic planning, and operations.
•Established & Managed portfolio’s of ERP / ICT Infrastructure projects of combined value of 5 Million US $. Managed IT Dept consisting of ERP/ICT Project Managers, Business Analysts, Functional Consultants Network team, RFid team, NOC team, Helpdesk team, System Support team, AIX administrators, Hardware team, Web team and Oracle Reporting Specialists at distinct locations of NLC setups with 40+ employees.
•Managed diverse team of 35 functional experts throughout project planning, requirement specifications, solution design, development, and implementation of enterprise IT solutions to support functional business units from operations, risk and finance. Developed multiple project charters and reviewed it with key stakeholders to confirm project scope, risks, communication, issues, assumptions and constraints as well as obtain project charter approval from Senior Management.
•Define methodologies for ERP and ICT implementations including the major solution components of Oracle e-Business Suite, Oracle HRMS, Oracle Property Management, Oracle Transport Management (OTM) and Evaluated services, people, infrastructure and emerging technologies to enhance strategy for aligning IT services with business requirements. Developed Disaster Recovery Plan and Business Continuity Plan.
•Delivered various presentations to Senior Management on cost effective solutions of emerging technologies and their ROI’s as per company requirements. Developed Recovery Time Objective (RTO), Recovery Point Objective (RPO), and Work Recovery Time (WRT) for ERP & ICT infrastructure. Mentored and trained team members to ensure speedy resolution of issues and quality deliverables. Responsible for Project Requirement Collection, Tender-EOI, RFP Responses, Technical evaluation, Vendor Management, Project Planning based on company requirements.
Key Projects:
•Project Manager for first Enterprise LAN/WAN Infrastructure Project encompassing a fully private network for nationwide NLC Units based on Leased Circuits, Satellites, Radio links and MPLS based circuits; along side 28 NLC Engineers Construction site’s across Pakistan using VPN connectivity to NLC Network cloud. While ensuring the technical design meet business objectives.
•Project coordinator of ERP module OTM (formerly Glog) till complete System Live which resulted in providing significant process improvements and operational efficiencies.
•Project Manager for Implementation and Operations of Joint ventured Rfid Network between US Army DoD & NLC. This encompasses all entry-exit points and Highways of Pakistan to enhance supply chain visibility of US containers for Afghan Transit Trade only).
•Project Manager for Document Archiving Management System (DAMS) including drafting and answering RFP responses, proposal review and analysis, bid evaluation, SLA and contracting. While saving 40% on average budgeted cost and scheduled delivery time.
•Project Manager for Database up-gradation from 9i to 10gR2 & Oracle Data Guard implementation with server consolidation.
•Established capacity planning for SAN technology using IBM DS-4800, Tivoli Storage Manager for backups and Disaster Recovery Data Center as part of DR Plan.
•Project coordinator for Data center establishment based on Tier 3 at GHQ, Pakistan Army.
•Project Manager for design & implementation of web based helpdesk system linked with evaluated departmental KPI’s.
•Originally employed as IT Engineer and left Lufthansa Systems as IT Manager Ops.
•Liaising with the IT team responsible for the implementation of solutions and acting as technical point of reference for any problems or questions.
•Deployed Frame Relay based DSL connectivity for data, voice and video network between Lufthansa (Malaysia) & Lufthansa (Singapore).
•Designed solutions of clustered SQL database for the new Cargo Tracking solution.
•Designed the new Microsoft Active Directory 2000 domain infrastructure and the migration from NT4 domain to the new AD domain.
•Making design changes to different platforms which contain a mixture of both UNIX and Microsoft OS and the Storage Area Network (SAN).
•Design & Implementation of centralized file and data storage solution using Microsoft DFS (Distributed File System) and the migration of the existing file servers.
•Produced both high level and low level designs for the server consolidation.
•Created a DR plan for the recovery of the servers in case of a disaster.
•Providing post implementation support and working with the other team on any issues.
•Liaising with IT Senior Managers and updating on working projects.