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Muneer  Alsaihaty, Core Area Lead/Manager

Muneer Alsaihaty

Core Area Lead/Manager·IKEA

Saudi Arabia

Diploma, English Studies

Work experience

Total years of experience: 12 years, 10 months

Core Area Lead/Manager

August 2018 - October 2023

IKEA

Khobar, Saudi Arabia

August 2018 - October 2023

• My yearly target was between 70 million and 100 million for my six areas in the past four years; below are the results: 2019: 86.8%, 2020: 99%, 2021: 111%, 2022: 90.8%, and 2023: 102%.
• Analyzed KPIs and developed actionable & measurable solutions to close gaps/maintain the area performances every week, and once a month, I would present an action plan for the management.
• Adjusting the forecast of the top 1000 products every week.
• Facilitated Active Selling training for over 80 co-workers and leaders.
• I have built and maintained successful teams by creating yearly IDPs for my co-workers and leaders, directing and motivating co-workers. As an achievement, I developed seven potential co-workers to be group leaders.
• Maintained customer satisfaction by analyzing KPIs to ensure the best shopping experience.
• Interviewed many candidates to fit the job.

Company industry:
Retail & Wholesale

Team Leader

March 2015 - July 2018

IKEA

Khobar, Saudi Arabia

March 2015 - July 2018

• My yearly target was between 19 million and 25 million for my two areas, and in the past three years, below are the results: 2016: 130%, 2017: 118%, and 2018: 102%.
• Shopkeeper certificate (3-month course, and to pass the course, we needed to implement what we learned on the floor with a noticeable achievement in sales). The course Taught us how to manage a shop by overseeing daily operations, managing inventory, working with KPIs, analyzing the underperforming areas and taking immediate action, interacting with customers, and hearing their feedback to ease their shopping experience.
• Verified that all merchandising standards were maintained daily.
• Supervised teams and individuals, giving performance feedback and setting improvement goals.

Company industry:
Retail & Wholesale

Sales Worker

October 2013 - February 2015

IKEA

Khobar, Saudi Arabia

October 2013 - February 2015

• Demonstrated selling experience in a fast-paced, service-oriented retail setting.

Company industry:
Retail & Wholesale

Orientation Assistant

February 2010 - October 2012

PORTLAND STATE UNIVERSITY

Oregon, United States

February 2010 - October 2012

• Tasks include welcoming new international students to Portland State, informing students about Portland State University along with the Intensive English language program, guiding them through the college experience, helping them get to know the campus by giving them campus tours, translating English into Arabic and Arabic to English, helping students registering for classes and creating student accounts for them.
Architecture
Portland State University, Portland, Oregon, Oregon, USA, Jul 2013
I have studied architecture for one year.

Company industry:
Primary, Prep, & Secondary School

Vice President at the Arab Persian Student Organization

April 2010 - January 2012

Portland State university

Oregon, United States

April 2010 - January 2012

• Tasks include organizing events, working with diferent groups on campus, managing and assigning jobs to my team, following up with the students needs, creating educational, informative workshops about Middle Eastern culture, helping with fundraising events for local organizations, and managing budgets.

Company industry:
Primary, Prep, & Secondary School

Education

Portland State University

October 2011

October 2011

Diploma, English Studies

United States

Al Tahtheeb Private School

January 2007

January 2007

Higher diploma, Science

Saudi Arabia

Skills

Sales Training
Expert
Sales Training
Expert
Customer Focus
Expert
Customer Focus
Expert
Leadership
Expert
Leadership
Expert
Operational Management
Expert
Operational Management
Expert
Team Development
Expert
Team Development
Expert
Teamwork
Expert
Teamwork
Expert
Leadership
Expert
Leadership
Expert
Team development
Expert
Team development
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
FUNDRAISING
Expert
FUNDRAISING
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
SALES
Expert
SALES
Expert
OPERATIONS
Expert
OPERATIONS
Expert
ANALYTICS
Intermediate
ANALYTICS
Intermediate
MARKET RESEARCH
Intermediate
MARKET RESEARCH
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate

Languages

Arabic

Native Speaker

Hobbies and interests

Hiking