Muneer Alsaihaty

• My yearly target was between 70 million and 100 million for my six areas in the past four years; below are the results: 2019: 86.8%, 2020: 99%, 2021: 111%, 2022: 90.8%, and 2023: 102%.
• Analyzed KPIs and developed actionable & measurable solutions to close gaps/maintain the area performances every week, and once a month, I would present an action plan for the management.
• Adjusting the forecast of the top 1000 products every week.
• Facilitated Active Selling training for over 80 co-workers and leaders.
• I have built and maintained successful teams by creating yearly IDPs for my co-workers and leaders, directing and motivating co-workers. As an achievement, I developed seven potential co-workers to be group leaders.
• Maintained customer satisfaction by analyzing KPIs to ensure the best shopping experience.
• Interviewed many candidates to fit the job.

• My yearly target was between 19 million and 25 million for my two areas, and in the past three years, below are the results: 2016: 130%, 2017: 118%, and 2018: 102%.
• Shopkeeper certificate (3-month course, and to pass the course, we needed to implement what we learned on the floor with a noticeable achievement in sales). The course Taught us how to manage a shop by overseeing daily operations, managing inventory, working with KPIs, analyzing the underperforming areas and taking immediate action, interacting with customers, and hearing their feedback to ease their shopping experience.
• Verified that all merchandising standards were maintained daily.
• Supervised teams and individuals, giving performance feedback and setting improvement goals.

• Demonstrated selling experience in a fast-paced, service-oriented retail setting.

• Tasks include welcoming new international students to Portland State, informing students about Portland State University along with the Intensive English language program, guiding them through the college experience, helping them get to know the campus by giving them campus tours, translating English into Arabic and Arabic to English, helping students registering for classes and creating student accounts for them.
Architecture
Portland State University, Portland, Oregon, Oregon, USA, Jul 2013
I have studied architecture for one year.

• Tasks include organizing events, working with diferent groups on campus, managing and assigning jobs to my team, following up with the students needs, creating educational, informative workshops about Middle Eastern culture, helping with fundraising events for local organizations, and managing budgets.