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Muhammad Basit Qureshi, FP&A Analyst

Muhammad Basit Qureshi

FP&A Analyst·Tim Hortons

United Arab Emirates

Bachelor's degree, Accounting, Audit, Business Communication

Work experience

Total years of experience: 20 years, 8 months

FP&A Analyst

March 2022 - Present

Tim Hortons

Dubai, United Arab Emirates

March 2022 - Present

❖ Conducted data-driven market analysis to assess customer trends and operational eficiency, enabling strategic improvements in service delivery.
❖ Developed annual budgets for 300+ stores, achieving 95% forecast accuracy.
❖ Automated weekly financial reports.
❖ Analysing and preparing the P&L for 300+ stores and sharing the insight with the
team.
❖ Collaborated with marketing and inventory teams to forecast demand and optimize
stock levels.
❖ Created scenario-based P&L models for new store openings for business expansion.
❖ Developed Power BI dashboards for real-time performance tracking, enhancing
decision-making for senior management.
❖ Built financial models to assess new product launches and pricing strategies,
preventing revenue cannibalization.
❖ Delivered data-driven presentations to C-suite executives (CMO, CFO, CEO) for
strategic planning.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Finance and Investment

Business Data Analyst

March 2022 - Present

Tim Hortons,

Dubai, United Arab Emirates

March 2022 - Present

❖ Collected and analysed daily, weekly, and monthly sales data to identify key
performance trends, enabling proactive course corrections and strategic
planning.
❖ Design, build, and maintain Power BI financial reports to provide batch and real
time insights into critical financial metrics.
❖ Preparing and reviewing the Store wise PnL.
❖ Assisted in monthly sales forecasting by analysing historical data, market trends,
and budgets, contributing to accurate business planning.
❖ Developed and maintained dashboards and reports using advanced Excel to
monitor sales indicators, providing actionable insights for regional management.
❖ Collaborated with various departments to streamline operations and ensure the
timely delivery of critical data and insights to support decision-making
processes.
❖ Investigate business issues and present findings to CMO, CFO, and CEO in
PowerPoint presentation.
❖ Manage and implement ways to streamline and standardize Incentive plans for
timely payout.
❖ New product and promo assessment to prevent cannibalization.
❖ Creating clear and concise reports, dashboards, and visualizations to
communicate data-driven insights to stakeholders
Company industry:
Catering, Food Service, & Restaurant

Data Analyst

March 2018 - February 2022

Mashreq Bank

Dubai, United Arab Emirates

March 2018 - February 2022

❖ Assess and test business and financial controls.
❖ Monitored and evaluated performance metrics to support quality assurance processes.
❖ Identified areas for improvement and worked collaboratively with teams to implement corrective actions.
❖ Assisted in the development of quality control guidelines and procedures.
❖ Collected and consolidated data from various sources to ensure accuracy and integrity.
❖ Maintained organized data records to facilitate easy access and retrieval.
❖ Developed and generated reports, dashboards, and analytics for various stakeholders.
❖ Provided regular updates to management regarding key performance indicators.
❖ Customized reports to meet the specific needs of diferent departments.
❖ Maintained detailed documentation related to data processes, reports, and quality initiatives.
❖ Kept records of data sources, methodologies, and data definitions.
❖ Conduct spot checks to identify and correct gaps.
Company industry:
Banking

Data Analyst

January 2018 - January 2022

Mashreq Bank,

Dubai, United Arab Emirates

January 2018 - January 2022

❖ Assess and test business and financial controls.
❖ Monitored and evaluated performance metrics to support quality assurance
processes.
❖ Identified areas for improvement and worked collaboratively with teams to
implement corrective actions.
❖ Assisted in the development of quality control guidelines and procedures.
❖ Collected and consolidated data from various sources to ensure accuracy and
integrity.
❖ Maintained organized data records to facilitate easy access and retrieval.
❖ Developed and generated reports, dashboards, and analytics for various
stakeholders.
❖ Provided regular updates to management regarding key performance indicators.
❖ Customized reports to meet the specific needs of different departments.
❖ Maintained detailed documentation related to data processes, reports, and
quality initiatives.
❖ Kept records of data sources, methodologies, and data definitions.
❖ Conduct spot checks to identify and correct gaps.
Company industry:
Banking

MIS Sales Coordinator

October 2015 - February 2018

Mashreq Bank

Dubai, United Arab Emirates

October 2015 - February 2018

• Create, compile, and export department databases containing case information.
• Assist and train the sales team to ensure checks and controls before case submission.
• Maintain and submit statistical data, MIS, and EOD reports for various units.
• Periodically shred data for various units.
• Develop a filing system for active sales files digitally and in hard copy.
• Monitor runners and couriers to ensure compliance with laws and policies.
• Reconcile and assess KYC and financial documents, including bank statements.
• Review cases for proper documentation as per AML policy before submission.
Company industry:
Banking

MIS Coordinator

October 2015 - February 2018

Mashreq Bank

Dubai, United Arab Emirates

October 2015 - February 2018

❖ Provided digital banking expertise by troubleshooting and diagnosing hardware and software issues, ensuring seamless customer experiences.
❖ Generated and cleaned digital banking reports, enhancing data accuracy and removing inactive or outdated information.
❖ Played a pivotal role as a digital banking knowledge resource, advising on processes, systems, policies, and procedures.
❖ Developed and maintained documentation, procedures, and forms for digital banking products and services, supporting operational eficiency.
❖ Led the improvement of digital banking processes and reporting, contributing to continuous enhancement of customer service.
❖ Monitored business volumes, product performance, and results using performance dashboards, MIS, and analytics to support informed decision making and strategy adjustments.
❖ Conducted feasibility studies to propose suitable pricing policies, contributing to the strategic pricing and competitive positioning of card products.
❖ Led product development and enhancement initiatives, ensuring innovations were relevant to market trends and aligned with business strategy.
Company industry:
Banking

MIS Coordinator

October 2015 - January 2018

Mashreq Bank,

Dubai, United Arab Emirates

October 2015 - January 2018

❖ Provided digital banking expertise by troubleshooting and diagnosing hardware
and software issues, ensuring seamless customer experiences.
❖ Generated and cleaned digital banking reports, enhancing data accuracy and
removing inactive or outdated information.
❖ Played a pivotal role as a digital banking knowledge resource, advising on
processes, systems, policies, and procedures.
❖ Developed and maintained documentation, procedures, and forms for digital
banking products and services, supporting operational efficiency.
❖ Led the improvement of digital banking processes and reporting, contributing to
continuous enhancement of customer service.
❖ Monitored business volumes, product performance, and results using
performance dashboards, MIS, and analytics to support informed decision
making and strategy adjustments.
❖ Conducted feasibility studies to propose suitable pricing policies, contributing to
the strategic pricing and competitive positioning of card products.
❖ Led product development and enhancement initiatives, ensuring innovations
were relevant to market trends and aligned with business strategy.
Company industry:
Banking

Senior Relationship Oficer

October 2013 - September 2015

Mashreq Bank

Dubai, United Arab Emirates

October 2013 - September 2015

❖ Manage client relationships to enhance product sales.
Company industry:
Banking

Senior Relationship Officer

October 2013 - January 2015

Mashreq Bank,

Dubai, United Arab Emirates

October 2013 - January 2015

❖ Manage client relationships to enhance product sales.
Company industry:
Banking

Customers Sales and Service Representative

February 2013 - September 2013

National Bank of Abu Dhabi

Abu Dhabi, United Arab Emirates

February 2013 - September 2013

• Promoting financial facilities to potential customers
• Communicate with other departments and branches in order to deliver and enhance customer experience.
Company industry:
Banking

Customer Sales and Service Representative

January 2013 - January 2013

National Bank of Abu Dhabi

Abu Dhabi, United Arab Emirates

January 2013 - January 2013

❖ Promote financial facilities and enhance customer experience.
Company industry:
Banking

Team leader

July 2012 - January 2013

Cupola Teleservices (CTS)

Dubai, United Arab Emirates

July 2012 - January 2013

• Describe the product benefits and any special offers
• Advise about how these may benefit customers personally.
• Review and monitor assigned accounts and all applicable collection reports
Company industry:
Call Centers & Customer Care Outsourcing

Team Leader

January 2012 - January 2013

Cupola Teleservices (CTS)

Dubai, United Arab Emirates

January 2012 - January 2013

❖ Describe product benefits and special offers to customers.
❖ Monitor assigned accounts and collection reports.
Company industry:
Call Centers & Customer Care Outsourcing

Senior Relationship Officer

January 2010 - January 2013

Mashreq Bank.

Dubai, United Arab Emirates

January 2010 - January 2013

• Deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales.
Company industry:
Banking

Premier Banking Officer

October 2010 - June 2012

HSBC Bank Middle East Limited.

Karachi, Pakistan

October 2010 - June 2012

• Financial Advising
• Addressing customers requests
• Premier Credit card and related complaint resolution
• ATM and Network monitoring
Company industry:
Banking

Customer Support Representative

October 2007 - March 2008

The Resources Group (TRG)

Karachi, Pakistan

October 2007 - March 2008

• Worked on inbound and outbound calls
• Provided customer support for 345 & UAN.
Company industry:
Call Centers & Customer Care Outsourcing

Customer Services Representative

January 2004 - January 2008

The Royal Bank of Scotland

Karachi, Pakistan

January 2004 - January 2008

• Performing financial and non-financial transactions
• Review and monitor assigned accounts and all applicable collection reports
• Provide timely follow-up on payment arrangements
• Assist customers in finding a way to meet financial obligations without getting further behind.
Company industry:
Banking

Education

University of Karachi

April 2024

April 2024

Bachelor's degree, Accounting, Audit, Business Communication

Pakistan

Development Council

February 2024

February 2024

High school or equivalent, Diploma in Networking

Pakistan

Development Council

January 2009

January 2009

Bachelor's degree, Computer Networks

Pakistan

University of Karachi

April 2007

April 2007

Bachelor's degree, Bachelor of Commerce

Pakistan

University of Karachi

April 2007

April 2007

Bachelor's degree, Communication

Pakistan

UNIVERSITY OF KARACHI

January 2007

January 2007

Bachelor's degree, Bachelor

Pakistan

Skills

Data Analysis
Expert
Data Analysis
Expert
Business Analysis
Expert
Business Analysis
Expert
Analysis
Expert
Analysis
Expert
Staff Scheduling
Expert
Staff Scheduling
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Customer Experience
Intermediate
Customer Experience
Intermediate
Excel
Expert
Excel
Expert
Complaint Management
Intermediate
Complaint Management
Intermediate
ADVISING
Expert
ADVISING
Expert
MARKET ANALYSIS
Expert
MARKET ANALYSIS
Expert
MICROSOFT POWERPOINT
Expert
MICROSOFT POWERPOINT
Expert
QUALITY ASSURANCE
Expert
QUALITY ASSURANCE
Expert
MIS Coordination
Expert
MIS Coordination
Expert
Performance Review
Expert
Performance Review
Expert
Compliance
Expert
Compliance
Expert
BANK STATEMENTS
Expert
BANK STATEMENTS
Expert
DATA VISUALIZATION
Expert
DATA VISUALIZATION
Expert
DATA COLLECTION
Expert
DATA COLLECTION
Expert
NETWORK MONITORING
Expert
NETWORK MONITORING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
EXHIBITIONS
Expert
EXHIBITIONS
Expert
FILE MANAGEMENT
Expert
FILE MANAGEMENT
Expert
LEGAL
Expert
LEGAL
Expert
Data Analytics
Expert
Data Analytics
Expert
Data Science
Expert
Data Science
Expert
Training and Development
Intermediate
Training and Development
Intermediate
Internal controls
Expert
Internal controls
Expert
Data management
Expert
Data management
Expert
Payout Management
Expert
Payout Management
Expert
Artificial Intelligence
Expert
Artificial Intelligence
Expert
Fraud prevention
Expert
Fraud prevention
Expert
Databases
Expert
Databases
Expert
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS ANALYSIS
Intermediate
BUSINESS TO BUSINESS
Intermediate
BUSINESS TO BUSINESS
Intermediate
SYSTEM REQUIREMENTS
Intermediate
SYSTEM REQUIREMENTS
Intermediate
ACCEPTANCE TESTING
Intermediate
ACCEPTANCE TESTING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
FINANCIAL MODELING
Intermediate
FINANCIAL MODELING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
FEASIBILITY STUDIES
Expert
FEASIBILITY STUDIES
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
FINANCIAL
Expert
FINANCIAL
Expert
Range of IT audits
Intermediate
Range of IT audits
Intermediate
Risk assessment
Expert
Risk assessment
Expert
DATA VALIDATION
Expert
DATA VALIDATION
Expert
FILING
Expert
FILING
Expert
FOURGEN COMPUTER-AIDED SOFTWARE ENGINEERING (CASE) TOOLS
Expert
FOURGEN COMPUTER-AIDED SOFTWARE ENGINEERING (CASE) TOOLS
Expert
PROJECT PLANNING
Expert
PROJECT PLANNING
Expert
REVENUE ANALYSIS
Expert
REVENUE ANALYSIS
Expert
Statistics
Intermediate
Statistics
Intermediate
Staff Scheduling
Expert
Staff Scheduling
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Project Management
Expert
Project Management
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Intermediate
Hindi
Native Speaker
Urdu
Native Speaker

Training and Certifications

Certifications
Compliance and Reputational Risk
Nov 2019
Optimizing Microsoft Excel
Sep 2011
Microsoft Excel for Power Users
Jul 2011
Advanced Data Management in Microsoft Excel
Feb 2011
Artificial Intelligence
Dec 2020
Communicating Insights
Dec 2020
Data Science & Analytics
Nov 2020
Data Science Fundamentals
Sep 2020

Recommendations

Farhan Ahmed

Oct 2013

Oct 2013

CEO•Colleague

Basit was my colleague when I was working at the Royal Bank of Scotland from I Guess 2008 to 2010. We worked together on a daily basis. During that time, he proved to be incredibly helpful and knowledgeable. he always had an efficient strategy lined up to make our work go smoothly and was excellent in communicating his ideas to the rest of the team. Basit is a proactive and tireless contributor who would make a great addition to any team.

Hobbies

  • Chess