Muniba Amin

• Managed end-to-end HR operations including recruitment, onboarding, payroll, HRIS,
compliance, and complete employee lifecycle management, ensuring alignment with
organizational goals. Monitored all HR and operational processes, analyzed gaps, and
implemented corrective measures to enhance efficiency and compliance.
• Developed organizational structures, SOPs, Code of Conduct, employee handbooks, internal
policies, and compliance frameworks, creating a strong HR governance structure.
• Trained, coached, and upskilled managers and department heads, aligning leadership
capabilities with company strategy and performance expectations.
• Designed KPIs for leaders and managers, monitored departmental performance, analyzed gaps,
and implemented strategic improvements to enhance productivity and accountability.
• Handled grievances, conflicts, and disciplinary issues; promoted a positive work culture,
employee retention, and high engagement levels.
• Leveraged AI and HR technology to streamline recruitment, documentation, reporting, and
operational efficiency, supporting organizational scalability.
• Collaborated with senior leadership to align workforce planning, HR strategy, and talent
initiatives with business objectives, supporting decision-making and long-term growth.
• Ensured full compliance with UAE labor laws and internal policies while maintaining accurate HR
records, reports, and audits.
• Oversaw administration, reporting cycles, attendance, punctuality, and operational accuracy
across departments.
• Developed sales force management plans and departmental reporting structures, ensuring
clarity in roles, responsibilities, and accountability across the organization.

As Deputy General Manager - Human Resources at Durrani Estates LLC, I focus on strengthening throughout HR operations, talent management, learning and development, and compliance to support the company’s growth in the UAE real estate sector.
I develop and implement HR policies and workforce planning strategies that align with business objectives and drive operational efficiency. My expertise in recruitment and employer branding attract top talent, positioning Durrani Estates as an employer of choice in the competitive real estate market.
Ensuring compliance with UAE labor laws and industry regulations, I manage employee relations, grievances, and conflict resolution, fostering a positive workplace culture. I also provide strategic guidance to senior management on labor law changes and their implications.
key aspect of my role is performance management and learning & development. I design and implement training programs to upskill employees, enhance leadership capabilities, and create frameworks for long-term growth.
I oversee compensation, benefits, and payroll administration, ensuring market competitiveness and compliance with UAE labor regulations. By conducting salary benchmarking, I help attract and retain industry professionals.
HR technology plays a critical role in streamlining processes and automation. I manage HRIS implementation, employee records, visa processing, and PRO services, ensuring seamless onboarding and offboarding experiences.
I am committed to promoting diversity, inclusion, and employee engagement through initiatives that enhance motivation, retention, and workplace satisfaction. I also collaborate with senior leadership and department heads to align HR functions with business needs, driving HR transformation to support Durrani Estates’ growth and market positioning.
Through a people-centric and strategic HR approach, I aim to build a high-performance culture that contributes to the company’s success in the UAE’s dynamic real estate industry.

• Led full-scope HR operations including recruitment, onboarding, payroll, HRIS, compliance, and
employee lifecycle management.
• Developed organizational structures, SOPs, Code of Conduct, policies, KPIs, and
performance-based reward systems.
• Ensured UAE labor law compliance, managed F&F clearances, and oversaw PRO
processes.
• Designed training programs, coached managers, and strengthened employee
engagement and workplace culture.
• Leveraged AI tools to streamline recruitment and HR workflows; supported leadership in
HR transformation and operational excellence.

• Delivered recruitment services for the Real Estate, Banking, Crypto, and Financial Services
sectors.
• Managed talent acquisition including sourcing, interviewing, and onboarding.
• Built and maintained talent pipelines through proactive sourcing strategies.
• Collaborated with clients and hiring managers to create tailored recruitment plans.
• Enhanced employer branding and ensured a positive candidate experience.
• Conducted market research, salary benchmarking, and candidate assessments.
• Utilized ATS platforms to streamline recruitment and deliver data-driven insights.

• Created job descriptions, sourced resumes, screened candidates, conducted interviews, and
closed positions.
• Consistently meet hiring targets through efficient recruitment cycle management.
• Reduced time-to-fill for open roles and strengthened candidate pipelines through diverse
sourcing channels.
• Ensured transparent and timely communication throughout the hiring process.
• Promoted diversity hiring and enhanced employer branding through consistent messaging.

Acquaintance in workforce planning, HR policy, compliance, Recruitment and hiring, Training and development, Employer-employee relations, Maintain company culture, Employee compensation and benefits management, Performance management, Creating safe work environment, Handling disciplinary actions.

• Job and needs analysis to identify and address organizational gaps.
• Recruitment cycle, Recruitment channels & Boards to search, attract and identify top talent.
• Job descriptions, offer letters, feedback, reports and assorted documentation.
• Conducting phone, Panel, Online and in-person interviews.
• Facilitating induction, orientation, and associated arrangements.
• Payroll, compensation and benefits management.
• Accuracy in records, data update, handbooks and documentation.
• Developing and enacting Strategic planning, policies, and procedures.
• Ensuring compliance with company policies and labor laws.
• Implementing effective disciplinary procedures to maintain a harmonious and safe workplace.
• Maintaining healthy and positive relations among peers/management and superiors.
• Aligned team values and objectives with overall business strategy to drive success.
• Analyzing needs, Designing and delivering/arranging training programs.
• L&D, Upskilling, Reskilling, Training, Change and Performance management.
• Managing final settlements, offboarding processes, and exit interviews.
• Collaborating with the PRO to manage work-related govt applications and processes.
• Maintaining confidentiality of workplace sensitive matters/documents and others.
• Creating, Maintaining and renewing B2B contracts.

Managed overall HR functions, including policy development, full-cycle recruitment, payroll, compensation and benefits, onboarding, while ensuring labor law compliance. Designed and delivered on-Job, Classroom, online, outsourced training programs, handled performance management, and fostered a positive work culture.

• Conduct consultations to determine vacation preferences, needs, and budgets. • Expert in Upsell and cross-sell products and services. • ARC Method - (Ask, Recommend and Close) • Cruise expert - reservations, Hotels, Airline tickets, long stays and reservations through various travel platforms • Research options, exclusive deals, and special amenities. • Pre-organized, combined, multiple destinations and customized itineraries. • Handling bookings, including making changes and cancellations. • Plan vacations for families, solo travellers, seniors, children, and individuals with special needs.
• Provide exceptional customer service, addressing inquiries and concerns, maintain and update client records. • Stay informed about market trends, technology, and regulations. • Inform clients about travel restrictions, health measures, and necessary documents. • Handle difficult situations with patience and composure. • Overseeing team, sales, quality assurance regular updates and reporting. • Developing and delivering trainings regarding reservation platforms, sales, team engagement and related topics. • Offer personalized travel recommendations through calls or emails, follow up regularly with clients.

• Research and recommend destinations, accommodations, activities, and transportation options. • Create and customize travel itineraries. • Secure the best deals and discounts for clients, coordinate all aspects of the travel booking process. • Team Sales management, Training and reporting. • Offer advice on the best times to visit and popular tourist activities. • Help clients establish and adhere to travel budgets based on type, location, and number of guests. • Promote travel packages and deals from the agency. • Attract new clients and build a customer base through marketing and sales efforts. • Handle unexpected issues, such as itinerary changes or emergencies, professionally.