muneer hafez, branch manager And Business Development Director

muneer hafez

branch manager And Business Development Director

al belad al raedah construction

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Economics - business administration
Experience
18 years, 9 Months

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Work Experience

Total years of experience :18 years, 9 Months

branch manager And Business Development Director at al belad al raedah construction
  • Saudi Arabia - Riyadh
  • My current job since July 2020

responsible for marketing and sales and customer service and Riyadh Branch manager

sales manager at OBM
  • Saudi Arabia - Riyadh
  • January 2019 to July 2020

disposable for whole corporate sales and for developing and maintaining commercially productive relationships with both new and old clients. Also, in charge of identifying every sales lead and of making the most out of every opportunity to increase revenue and profitability

sales and business development manager at property finder
  • Saudi Arabia - Riyadh
  • August 2018 to December 2018

sales for an application for real state

Business Development Executive at ttco for workforce
  • Saudi Arabia - Riyadh
  • March 2015 to July 2018

• Prepare a sales plan
• Make an introduction and sales over phone
• Achieve sales target through an effective sales technique
• Schedule for appointments with clients and close the deal
• Prepare a technical and financial proposal according to client’s need
• Preparing the agreement and legal documents
• Achievements:
• Good knowledge about Ajeer Process
• Good reporting skills
• Good negotiation skills
• Good problem solving skills

business development officer at Daman Insurance
  • Saudi Arabia - Riyadh
  • November 2011 to March 2015

• From 01/11/2011 till now
Company: (AIC) associated insurance consultant (Daman Insurance and reinsurance broker)
Position: business development officer

• Establish a new branch of AIC in KSA ( Daman)

• Make an introduction and sales over phone
• Schedule for appointments with clients and close the deal
• Quote for clients and analyze these quotations to get the best offer
• Follow up the client's requests ( after sales services)
• Manage and handle branch's requirements, maintenance,
purchasing and expenses
• Follow up recruitment request from HR and give my feedback about first interview
• Trainer for new employees
• Handling all maintenance and purchasing for the office


• Achievements:
• good relation with insurance companies
• I have a good experience in all lines of insurance
• Closing most of my business
• I have a good knowledge about SAMA roles and insurance
procedures
• I have a good knowledge about customer service procedures
• Good negotiation skills
• Good problem solving skills


• 9/Mar 2008 till 01/Nov 2011

Head of Point of service at syriatel
  • Syria - Hama
  • January 2010 to August 2014

- From 1/Sep 2010 till 01/Nov 2011
Head of Point of service (branch manager);

My basic objectives
• Handle customers' problems & provide the best service Quality.
• Achieve sales & service target through effective promotion.
• Motivating & coaching team members to achieve the department objectives.
• Planning & leadership
• Dealing with corporate & VIPs in Hama & all commercial customers.
• Controlling & applying the Quality policy.
• Evaluating the team members.
• Control & manage the costs in my locations.


• Increasing my POS productivity through inhansing sales results & performance of the team.
• Responsible for VIP and corporate customers in Hama city
• Supporting & coordinating with other departments to achieve the common
goals (Finance; Sales; Marketing; public relations; Corporate & VIPs)

In charge person at Syriatel
  • Syria
  • January 2009 to August 2014

- From 1/Feb 2009 until 1/sep 2010
• In charge person as a second person who is responsible about leading & managing the POS staff & issues
• head of tellers: responsible for money delivery, stock distribution & managing
• Maintenance managing and reporting
• Handling VIPs complaints and provide them with a suitable solutions
• Provide corporate customers with suitable products for their business's need
• Outdoor visit with sales team during my job rotation to the sales department.
• Outdoor visit to VIP customers.

Point of service representative at Syriatel
  • Syria - Hama
  • March 2007 to January 2012

Company: Syriatel (telecommunication company)

- From 9/mar 2008 until 1/Feb 2009
• Point of service representative responsible of responding to the customers need in professional way.
I was responsible of selling; promoting & activating new lines & services; Bills
collection;


• I have many rewards from Syriatel Management for my achievements;
outstanding efforts

salesman and marketing at Aleppo center for technology
  • Syria - Aleppo
  • October 2004 to November 2004

• 1 Oct 2004 Until 1 November 2004
Company: Aleppo center for technology

Position: salesman and marketing
Duties: marketing via internet

Employee at as7aab
  • Syria - Aleppo
  • July 2003 to October 2004

• 1 Jul 2003 Until 1 Oct 2004
Company: AS7AAB Internet Café Center, Aleppo, Syria

Position: Employee
Duties: Responsible for Management, Computer Maintenance and Accounting.

Education

Bachelor's degree, Economics - business administration
  • at Aleppo University
  • February 2007

4 years first two years I learned economic ,finance and management then the second two years I specialized in business administration and management sales management, finance management, production management ...

Bachelor's degree, Business Administration
  • at University of Aleppo
  • February 2007

Specialties & Skills

Business Development
E commerce
Marketing
Customer Service
MAINTENANCE
SALES DEPARTMENT
TELECOMMUNICATION
THE SALES
WITH SALES
insurance
COLLECTION
SOLUTIONS
Account management
SALES TEAM
Marketing
operation
problem solving
negotiation
sales coordination
key account management
digital marketing
marketing communications
reconciliation
marketing mix
marketing management
e business
planning
operations management
market research
marketing strategy
marketing systems
mass marketing
marketing support
persuasion skills
word of mouth marketing
marketing research
web development
local marketing
time management
managerial experience
labor management
purchasing
operational hr
enterprise management
supervising
accounting
microsoft powerpoint
team leadership
outlook
teamwork
merchandising

Languages

Arabic
Expert
English
Expert

Training and Certifications

Insurance Foundation Certificate -IFCE (Training)
Training Institute:
the institute of banking
Date Attended:
May 2012
Duration:
30 hours
Effective business writing (Training)
Training Institute:
syriatel academy
Date Attended:
July 2008
Duration:
30 hours
• Introduction to effective sales (Training)
Training Institute:
syriatel academy
Date Attended:
February 2008
Duration:
30 hours

Hobbies

  • computer , Microsoft , sports , reading