HR EXECUTIVE
PAKISTAN SYNTHETICS LIMITED
Total years of experience :17 years, 8 Months
PAKISTAN SYNTHETICS LIMITED SEPTEMBER 2012 - UPTO DATE
HR EXECUTIVE
◆ Serves as strong partner to General Manager and business unit managers; anticipates future needs of the business and recommends HR solutions to meet them
◆ Implement PSLCAPS Company policies and procedures and will assist in policy development as PSLCAPS matures; handles local investigations of policy infractions
◆ Directs and coordinates HR activities including, but not limited to, employment, orientation, compensation, benefits, drilling, counseling, warnings, employee relations
◆ Guides managers and employees through performance management process which KPI.
◆ Follows procedures for posting job openings within and throughout business units; strategizes with hiring managers for finding best candidates for openings; handles employment activities (recruiting, interviewing, reference checking, background checking, drug test, family related matter and etc.)
◆ Handles all exit interviews and recommends remedies if necessary; reports results to Company HR
◆ Responsible for business unit data gathering (payroll, accounts, compensation, turnover, exit interview stats, etc.) that will help provide HR metrics at level
◆ Handles the maintenance of employee records required by law or local governing bodies
◆ Keeps current with labor legislation and industry trends in HR, the business and its industry; keeps up to date with labor market dynamics as well as business current events
◆ Handles local benefits administration including open and new employee enrollment, status changes, benefits' questions, and problems
◆ Will be called on to assist Company Human Resources in enterprise-wide HR initiatives
◆ Pakistan Synthetics Ltd. trained the staff and manager how maintains ISO, it including documentation, presentation, 1 and 2 hours lecture to provide best knowledge to them.
IFTIKHAR & SONS PTY LTD. (7 ELEVEN) JUNE 2011- JULY 2012
Manager Franchise
◆ Manage and responsible for complete operational activities.
◆ Responsible for sales and marketing.
◆ Responsible for designing strategies for business sales and marketing.
◆ Responsible for imparting training to the staff for customer care.
◆ Responsible for centralize reporting and auditing including reconciliation and other aspects of business.
◆ Responsible for maintaining filing system and procurement lifecycle.
◆ Post service standards and measure results against them
◆ Benchmark customer service performance against the best in business
◆ Survey front-line employees on barriers to, and ideas for, matching the best in business and customer.
◆ Provide customers with choices in both the sources of service and the means of delivery
◆ Make information, services, and complaint systems easily accessible; and ◆ Provide means to address customer complaints.
SHAHI GROUP PTY LTD JUNE 2011- JULY 2012
Senior Marketing Service Planner
◆ filing and administrative duties
◆ Preparing Quotation, Follow up with customers
◆ Issuing Invoice and Delivery Order
◆ Update Customer Database
◆ Scheduling of programs
◆ Supervising the conduct and work of staff
◆ Ensuring that the staff is taught correct sales procedures and have good knowledge of the products they sell
◆ Maintaining a high level of customer service by ensuring that service standards are high and that complaints from customers are quickly resolved
◆ Determining the layout of merchandise so that it is presented as attractively as possible
◆ Monitoring the stock levels, placing orders and managing the supply chains
◆ Keeping and analyzing records of sales figures and financial transactions
◆ Implementing and overseeing security procedures
◆ Ensuring that the outlet achieves its sales target
BARREN HOLDING PTY LTD. JULY 1997- JUNE 2011
Admin Officer
◆ Store systems, stock management, deliveries, and overall supply chain management
◆ Staff management, training and team motivation
◆ Minimize costs, increase sales, maintain quality, trading analysis and planning
◆ Prepare Sales plan for promotions and layout
◆ Enhancing customer service and care
◆ Feedback of customer and complaints, to maintain high standard of business and customer market.
◆ Health and safety issues related to staff and suppliers.
◆ Always maintain Keep Performance indicator
◆ Risk management Analysis
◆ SWOT Analysis
◆ Client Servicing
◆ Maintain Suppliers and Accounts Executive summary
Store systems, stock management, deliveries, and overall supply chain management
Staff management, training and team motivation
Minimize costs, increase sales, maintain quality, trading analysis and planning
Prepare Sales plan for promotions and layout
Enhancing customer service and care
Feedback of customer and complaints, to maintain high standard of business and customer market.
Health and safety issues related to staff and suppliers.
Always maintain Keep Performance indicator
Risk management Analysis
SWOT Analysis
Client Servicing
Maintain Suppliers and Accounts Executive summary
KEHKASHAN PTY LTD. (PAKISTAN) JANUARY 1995- MARCH 1997
Network Administrator - KRZGYZ PHARMACUTICAL PROJECT
◆ Responsible for Report writing for formulation of Medicines.
◆ Responsible for maintaining network and support.
◆ Responsible for client correspondence across the board.
◆ Responsible for imparting training to the staff.
◆ Responsible for conceal the matters.
◆ Introduce the new filling system for company
◆ Allocate the duties to staff and their responsibilities at project
◆ Always search for new market nationally and internationally
LAMART COLLEGE OF TECHNOLOGY (AUS) Advanced Diploma of Business Management, 2007 Establishment and maintenance of workgroup network and establish business networks, Manage risk, Strategic direction, Develop strategic plans, Develop business plans, Managing business operations, Manage customer focus, Manage innovation and continuous improvement, Marketing management, Communicate in the workplace, Deliver a service to customers, Exercise initiative in a business environment, Organize and complete daily work activities
STRAITHFILED COMMUNITY COLLEGE & INC. Diploma of Business Administration 2005 Contribute to personal skill development and learning, Deliver and monitor a service to customer, Identify marketing opportunities, Plan review administration systems, Manage business document design and development, Manage payroll, Plan and manage conferences, meetings, Quality customer service, Manage risk, Manage scope, time, cost, risk, Human resources, Communications, Procurement
AUSTRALIAN INSTITUTE OF MANAGEMENT & COMPUTING Diploma of Information Technology (Software Development), 2003 Develop and present feasibility report, Administer human resources systems, Deliver and monitor a service to customer, Identify marketing opportunities, Maintain financial records, Organize personal work priorities and development, Produce business documents, Recommend products and services
AUSTRALIAN INSTITUTE OF MANAGEMENT & COMPUTING (AUS) Diploma in Marketing, 2001 Negotiating skills, Managing group problem solving, Marketing fundamentals, Marketing law, Consumer behavior, Networking, Management of small project, Distribution and logistics, Selling process, Marketing research, Marketing channels, Direct marketing, Advertising and promotional management, Sales management, International marketing
NSW Business & English College (AUS) Diploma in Business Computing, 1999 Business Mathematics, Statistics, Economics for business, writing workplace documents, presenting reports, Manager Work for goal achievement
WEST COAST INSTITUTE OF MANAGEMENT AND TECHNOLOGY (AUSTRALIA) Master of Computer Science, 1996 GPA: 3.3/4.0 Data Communication
UNIVERSITY OF KARACHI Bachelor of Commerce, 1994 Accounting, Business Communication and Banking