Senior Business Analyst
Saudi Telecom Company - Stc
Total years of experience :8 years, 9 Months
Achievements:
- Highest performance evaluation as an employee for two years.
- Highest performance evaluation as a TIP member.
Roles and Responsibilities:
- Lead the development and delivery of internal and external webpages by developing and sharing RFPs and BRDs of our new Digitalization’s projects and provide the requirements to the IT team.
- Developed prototypes of systems, e-forms or webpages.
- Developed the department's policy, and processes.
- Developing the department's templates (Power Point, Word and Excel), used for reporting purposes.
- Developing dashboards and e-forms using Tableau, Power BI and internal tool.
- Participated in Auditing Initiatives to identify potential non-compliance risks.
- Responsible of the Compliance Audits’ Findings Register (Database) where I keep adding, updating, cleaning, and analyzing data to write different types of reports and dashboards.
- Representing the department in regards with one of stc's shared KPI that is cascaded over all stc's sector, which is the Compliance Index %.
- Lead the analysis intended to measure stc's employees awareness in the compliance and ethics and their willingness to report any ethical violation.
- Elected by our GM to represent the department as an HI Ambassador to enhance the work environment through team building activities, initiatives and thoughtful gestures.
- Responsible of stc's Health Index exercises.
- Responsible of measuring and reporting the performance of all stc’s sectors in the Compliance Index % KPI.
- Participated in developing the Compliance Manual, and Compliance Grids which lists all the regulations that stc must comply with.
- Performed gap analysis and quality check over the Compliance Grids to ensure that all applicable internal and external controls and regulations are added.
- Proofreading and auditing external and internal documents.
- Responsible of the development and delivery of stc’s Integrity Webpage and the automation of the Speak-Up process.
Achievements:
- Highest performance evaluation as an employee for two years.
- Highest performance evaluation as a TIP member.
Roles and Responsibilities:
- Lead the development and delivery of internal and external webpages by developing and sharing RFPs and BRDs of our new Digitalization’s projects and provide the requirements to the IT team.
- Developed prototypes of systems, e-forms or webpages.
- Developed the department's policy, and processes.
- Developing the department's templates (Power Point, Word and Excel), used for reporting purposes.
- Developing dashboards and e-forms using Tableau, Power BI and internal tool.
- Participated in Auditing Initiatives to identify potential non-compliance risks.
- Responsible of the Compliance Audits’ Findings Register (Database) where I keep adding, updating, cleaning, and analyzing data to write different types of reports and dashboards.
- Representing the department in regards with one of stc's shared KPI that is cascaded over all stc's sector, which is the Compliance Index %.
- Lead the analysis intended to measure stc's employees awareness in the compliance and ethics and their willingness to report any ethical violation.
- Elected by our GM to represent the department as an HI Ambassador to enhance the work environment through team building activities, initiatives and thoughtful gestures.
- Responsible of stc's Health Index exercises.
- Responsible of measuring and reporting the performance of all stc’s sectors in the Compliance Index % KPI.
- Participated in developing the Compliance Manual, and Compliance Grids which lists all the regulations that stc must comply with.
- Performed gap analysis and quality check over the Compliance Grids to ensure that all applicable internal and external controls and regulations are added.
- Proofreading and auditing external and internal documents.
- Responsible of the development and delivery of stc’s Integrity Webpage and the automation of the Speak-Up process.
Achievements:
- Highest performance evaluation as an employee for two years.
- Highest performance evaluation as a TIP member.
Main Roles and Responsibilities:
My work is meanly auditing and developing policies, processes and procedures. Also, I am responsible of our audit findings’ Register where I keep updating the data, cleaning data, analyzing data to write different types of reports. I deal with BUs’ sectors whenever they have enquiries regarding their audit’s findings and to help them with corrective actions to bridge their gaps. I’ve participated in writing RFPs and BRDs for our new projects and other ad hoc reports.
- Representing Cisco in KSU and vice versa.
- Coordinating Cisco's events.
- Attending Cisco's trainings and workshops.
- Handling some tasks such as: designing video motions as requested.
- Designing and analyzing current and new systems (system analysis).
- Designing and analyzing the department reports.
- Collecting users’ requirements and conducting high-level requirements documents.
- Quality check.
- Following up with KAPSARC projects and ensuring
- Monitor KAPSARC's projects progress periodically and report the same to management.
- Identify the status of the projects to ensure that everything is going smoothly (ahead of schedule and under budget).
- Resources Utilization/ Allocation.
- Coordinating KAPSARC's Workshops.
- Preparing the department presentations and arranging the meetings (internal and external).
- Started building a database using SQL and SharePoint (Database Administration).
- Ensuring Data Integrity.
- Generating and Designing Excel Spreadsheets.
- Being the single point of contact between KAPSARC and other five governmental and private entities.
Specializations:
1. Student's voice regarding the activities and events of the campus.
2. Student's voice regarding the facilities and services provided by the campus administration.
3. Student's voice regarding the student's regulations.
4. The university's representative in delivering rules and regulations and their purposes to the students.
Achievements:
- Participated in the organization of the retired staff ceremony with the public relations management, Jun 2016
- Coordinator of the staff transportations inside the campus, Consulting and Guidance Center, Apr 2016
- Participated in organizing the women participation in the national transformation seminar, Apr 2016
- Volunteered in organizing Lana Athar Campaign, Sep 2016
- Volunteered in organizing Off-The-Grid Event, Apr 2017
- Other Activities and Responsibilities
Summer Intern, Internal Audit Department, SAMA:
- Participated in the Risk Assessment for the IT department
- Conducted a study about the separation of the Information Security unit from the IT department as an independent department. (The study got approved)
Being Responsible of all the clubs' plans, activities, tasks and members from cradle to grave.
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