Munthir Al zagha, مدير علاقة عملاء-مميز

Munthir Al zagha

مدير علاقة عملاء-مميز

بنك الاردن

Location
Jordan - Amman
Education
Bachelor's degree, accounting
Experience
19 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :19 years, 10 Months

مدير علاقة عملاء-مميز at بنك الاردن
  • Jordan - Amman
  • My current job since February 2013

الاشراف على الموظفين لتحقيق الاهداف
خدمة العملاء المميزين واستقطاب العملاء

مدير فرع at شركة التسهيلات التجارية الاردنية
  • Jordan - Amman
  • October 2011 to February 2013

ادارة الفرع بالكامل من حيث مبيعات المنتجات و تحقيق الاهداف المطلوبة وتوسيع قاعدة العملاء .

مساعد مدير فرع at بنك الاردن دبي الاسلامي
  • Jordan - Amman
  • February 2010 to September 2011

تحقيق الارباح والمبيعات ومتابعه العمل الداخلي في الفرع والتدقيق على الموظفين وجميع ما يتعلق باعمال العمليات داخل الفرع

مسؤول مبيعات at البنك الاهلي الاردني
  • Jordan - Amman
  • September 2007 to September 2010

مسرول مبيعات ميداني, وتم استلام بسؤول مبيعات داخل الفرع وذلك ببيع جميع منتجات البنك

cso at arab bank
  • Jordan
  • February 2005 to November 2007

• Perform all activities related to the opening or closing of various types of time and demand deposit account, including certificates of deposits, regular checking accounts, ensuring that applicable regulations, disclosures, polices and procedures are observed.
• Assist customers with balancing and reconciling their accounts at the bank.
• Maintain favorable customer relations and cross-sell Bank services through needs identification thus ensuring the most positive and profitable relationship possible exists between the bank and its customers.
• Take credit applications for overdraft protection and consumer loans.
• Backup role to the teller position.
• Conduct oneself in a professional and appropriate manner at all times, whether at work or outside business hours, remembering that I’m a representative of this institution at all times.
• Spend a part of time with customers attempting to convince them to purchase additional services such (arabi online "phone bank", internet services & sms ), and products such ( housing, personal, computer & auto loans ) in addition of visa electron, charge, credit & internet shopping cards .

emplye at holliday in hotle
  • Jordan
  • October 2003 to December 2003

i get trained in al dep

all dep at oman arab bank
  • Oman - Muscat
  • June 1998 to September 1998

i get trained in the bank in all dep

Education

Bachelor's degree, accounting
  • at asu
  • June 2004
High school or equivalent,
  • at jaber bin zeid sch
  • June 1998

Specialties & Skills

Customer Service
Building Customer Relations
Customer Relations
Bank Relations
Microsoft Office software & the Internet- Expert.
very good in bank stuff
• Personally credible with strong interpersonal skills
• Ability to influence and build relationships at all levels especially with external customers
Ability to devise solutions to complex problems
Leadership and strong management skills
Successful track record in Direct Sales Force position or in managing sales force
Sales Skills

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

توثيق العقود المصرفية (Training)
Training Institute:
معهد الدراسات المصرفية
Date Attended:
November 2012

Hobbies

  • السباحه
    تم الحصول على عدد جيد من الميداليات الذهبية والفضية في مسابقات للسباحه