Store Manager
Apparel Group
Total years of experience :14 years, 3 Months
• Setting daily tasks for sale staff.
• Listening and handling customer complaints.
• Ensuring that each customer receives outstanding service from the sales staff.
• Maintaining solid product knowledge, as well as all other aspects of customer service.
• Maintaining an awareness of all promotions and advertisements.
• Ensuring that customers are fully assisted as per company requirements.
• Communicating customer requests and suggestions to management.
• Monitoring sales results and timely capturing data to facilitate restocking.
• Participate in year-end inventory and cycle counts.
• Upkeep of the documents of all the Companies contractors.
• Typing, word skills for general preparation of letters/forms that the Company will issue.
• Preparing Daily, Weekly and Monthly Sales report.
• Adhere to specified admin and cash office procedures for processing completed reports,
• Forms, memos and all correspondence according to departmental standard procedures.
• Performs Start of Day/End of Day Procedures, Cash Reconciliation, Invoicing, Banking, Foreign Currency, Gift Vouchers, Credit Cards, Credit Notes, Auditing, Reports Generation, and other Admin and Cash Office activities.
• Prepare the sales analysis reports per department on a daily, weekly, monthly and yearly basis.
1. To oversee task related to visual display
• Making sure the window is clean and inviting
• Dressing and undressing of mannequins
• Ensure that price points on the window are clear and visible to customers
• Fixing and changing of all window props as per the floorset guideline
2. responsible for store merchandising
• Overseeing physical presentation of products and displays
• Moving and positioning of merchandise as per the floor set that includes making adjustments where necessary
3. Have overall responsibility of all the marketing and marketing fixtures and props
• Making sure right prices are placed on the right products
• Taking responsibility of all the marketing of the store
• i.e. everything is all arranged for easy access
4. Inventory management
• Ensure that all the items are displayed on the shop floor
• Receiving and quickly placing missing sizes to the sales floor
• Making adjustment of the merchandise