Director of Marketing and Public Relations
Jordan Engineers Association
Total years of experience :16 years, 7 Months
Working as Marketing & Public Relations Manager at Jordan Engineers
Association. Responsible for 3 departments (Marketing & communication,
media & PR) managing more than 30 employees and responsible for the
following:
Preparing marketing strategy for the association in general to achieve strategically goals.
Preparing marketing plans and budgets for other sales activates (lands, departments,
loans, etc..)
Preparing marketing strategies and plans for different services provided by JEA (health
insurance, training and others)
Implementing the corporate identity internally and externally.
Developing the website and converting in to a PORTAL to provide online services.
Activating social media tools to promote JEA services and products.
Supervising the studio activates (filming, montage, producing, etc..)
Managing the PR activates (events, conferences, workshops, exhibitions, and other
activities.
Supervising the call center dep. And analyzing all inbound and outbound calls
Implementing CRM system to generate leads and send them to the related departments.
Marketing & sales Manager
• Marketing of SAUDI ROCKWOOL FACTORY CO. image and products.
• Negotiation with costumers.
• Preparing marketing strategies & plans for marketing & sales department.
• Handling the export sales.
• improving the marketing mix (4 Ps) for the company.
• Assisting the administration in new market penetration and improving market shares.
• Handling the Customer satisfaction Survey.
• Handling the customer complaints ( analysing the problem and solving it).
• Arranging, attending and participating with the company in more than 30 specialized exhibitions in the different countries ( GCC, Middle east & Europe).
• Developing CUSTOMER SERVICE DEPARTMENT.
• Exploring new markets and products.
• Handling all the PR tasks of the company (media, news, publications for internal and external audiences, etc...).
• Developing new adv. campaign for the company .
• Looking for new ideas and services.
• Study of new products to be launched .
• Re-launching a new developed WEB SITE.
• Handling the ISO file for marketing & sales Dep.
• Handling the DCL certificate for marketing & sales Dep.
• Organizing the sales department staff according to the tasks given by the administration.
• Preparing & updating the PQ folder of the company.
• associate in feasibility studies made for the company ( marketing & sales part).
• participating in Due diligence made for the company.
• interviewing new employees.
• training new employees.
• Responsible for all Public Relations activities for the company (letter head, BC, stands, rollup, boards, etc...).
• Preparing the company parties & events.
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