technical support supervisor
STC(Saudi telecom company)
Total years of experience :18 years, 6 Months
1-Install ISDN modem, Install ASDL modem,
2-Support for all ADSL problems and configurations.
3-Support Management for Network infrastructure services including DHCP, WINS, DNS.
4-Demonstrate problem-solving capabilities with regard to one or more aspects of technical support
technical instructor
Provide IT support For HR Department
• Handling and Preparing the Technical Specifications for upgrading and Purchasing new Pc's and Printer .
• Network infrastructure services.
• Communicate with the support companies to handle and solve any complicated problems.
• Troubleshooting any occurred problems for PC s and applications
• couching for landline and ISP system (network analyzer, radius, billing systems)
technical support, network proplem, Computer maintenance
database devloper using oracle
Training period for three month
all things related to computer hardware and software