Senior Sales Executive
Growmore Trading LLC
مجموع سنوات الخبرة :17 years, 2 أشهر
• Holding meetings to discuss the progress of existing projects
• Responsible for the marketing and advertising of new and existing products
• Worked with the college faculty to process requests for specific general merchandise class materials, determining the appropriate vendor or source for the materials depending on pricing, quantity required, availability, and reliability
• Ensuring sales targets are met before the specified deadlines
• Supervising junior sales representatives
• Supervised and trained Bookstore staff
• Regularly reviewing sales strategies and targets with Sales Managers
• Coordinated sales promotions, and book signings, and displayed merchandise in a pleasing aesthetic manner
• Responsible for handling all cash register duties
• Understood all the responsibilities at the workplace including safety
• Managed and motivated a team of 8 over 3 years.
• Consistently supported store operations with in-depth knowledge of Educational material, relevant commercial awareness of education and learning resources, and impressive selling strategies.
• Developed a frequent communication calendar to maintain rapport with existing customers, achieving 70% client retention.
• Responsible for keeping the records of the products, damaged products, sales, and requirements
• Deal with customer feedback, inquiries, complaints, and refunds
• Maintained departmental efficiencies, establishing maximally effective departmental work schedules to balance workloads.
• Growmore has 15 Campus Bookstores in Leading universities & Colleges in UAE, Kuwait, Qatar, and Bahrain.
• Meeting and greeting customers and making them feel welcome
• Increases the sales of the store with the help of new campaigns strategies and plans
• Coordinating with the Dean of Academic Affairs to get the list of required text as decided by the faculties in time
• Take precautionary measures to prevent the products from any kind of loss
• Very impressive and strong convincing power
• Coordinating with the purchasing department for the placement of the order
• Devising the strategies to achieve the monthly and quarterly target
• Responsible for scheduling, motivating, and training staff personnel
• Helped consumers with general promotions in store and all-store products
• Displayed all the products on the Showcase for maximum visibility
• Developed database and linked filing system to maintain accurate and up-to-date employee records
• Coordinated and managed multiple projects and priorities
• Managed the internal and external mail and provided telephone support for the Management team
• Prepared confidential reports for senior management for the weekly conference calls with head office
• Scheduled client appointments and oversaw the daily schedules for the Senior Management group
• Assisted in the training of front desk staff
• Managed payroll function for 30 employees
• Designed and implemented administrative procedures in office
• Maintained computer systems and confidential records.
• Responsible for handling sales related issues
• Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock
• Prepared and formatted Sales analyses reports, budget spreadsheets and expense reports for monthly review
• Update daily report of sales team to Head office
• Ensure timely delivery of products to customers
• Evaluate reports and documents prepared by subordinates
• Responsible for checking monthly expenses
• Analyzed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.
• Checked shop merchandise regularly to verify proper display, oversee replenishment activities, and enforce planogram requirements.
• Monitored daily sales operations and served as an informational and procedural resource to team members.
• Organized and coordinated sales team schedules, helping staff meet company and client expectations.
• Saved costs by effectively negotiating vendor prices, terms of sales and service agreements
• Shaped business direction through rigorous research and strategy development.
• Prepared Invoice, Performa, etc
• Created professional sales presentations to creatively communicate product quality and market comparisons.
• Developed marketing plans to support department strategies.
• Analyzed sales reports to identify trends and update strategies.
• Optimized sales methods to best engage, acquire and retain customers.
• Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development
• Preparation of quotations according to the sales team's requirement
• Maintaining Customer Purchase Order and executing on time
• Coordinating with accounts for generating Invoices against each purchase order.
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