Service Engineer
AMMCS
Total years of experience :14 years, 9 Months
Almazroui Medical and Chemical Supplies LLC, Dubai, UAE. (AMMCS)
- After Sales Service Engineer (May 2015 to present)
- Project service Engineer At SKMC Ajman (Nov. 2013 to Present).
In charge of the following Depts.: Laboratories, Main OT, Radiology, Pharmacies, OPD ENT, OPD Skin. Responsibilities held duringly:
- Installing the machines and devices, imported by AMMCS and overseeing the installation and commissioning process for the machine and devices installed by other companies.
- Following-up with the warranty on behalf of the MOH.
- Performing the P.P.M in a timely manner and according to the required standards.
- Overseeing the other parties (sub-contracted, warranted) to insure that the P.P.M has been done within the specified time frame and according to the required standard.
- Performing corrective maintenance as required for various machines following maximum safety measures and standards in a timely and cost-effective manner.
- Overseeing the subcontractor doing the corrective maintenance and insuring their strict compliance with the required safety measures.
- Performing electrical safety test following ECRI and JCI standards to ensure an optimum environment for both patients and end-users.
- Analyzing the service contract items in the aspect of maintenance cost to assess both durability for usage and profitability for the company.
- Sales and Service Engineer (May 2013 to present)
Responsible of:
- Testing, calibration, maintenance, installation of medical equipment imported by the
company.
- - Proactively and aggressively growing both existing and new business relationships
within the Customers.
- Developing strategic relationships with key accounts.
- Completing market research to provide input for direction and development of new
products.
- Organizing sales visits.
- Liaising with existing clients.
- Preparing tenders, proposals and quotations.
- Negotiating contracts, terms and conditions.
- Writing reports and sales literature.
- Providing product education and technical advice.
- Ensuring that sales targets are met, by implementing the prepared sales plans.
- Responsible for proactively and aggressively growing both existing and new business relationships within the customers
- Developing strategic relationships with key accounts
- Completing market research to provide input for direction and development of new products
- Liaising with existing clients
- Preparing tenders, proposals and quotations
- Negotiating contracts, terms and conditions
- Writing reports and sales literature
- Providing product education and advice
- Ensuring that sales targets are met
Service Biomedical Engineer (Jan. 2010 to Jan. 2012)
responsible of installation and maintenance of medical equipments, supporting the customers, projects onsite engineer.
Supervised one employee, introduced “Service policy of the company” for the first time and implemented the use of service claim.
Service Buimedical Engineer (Aug. 2008 to Aug. 2009)
responsible of installation and maintenance of medical equipments, supporting the customers, projects onsite engineer.
Contributed “Medical Equipments Maintenance project around the country”
B. Sc. with Honors
High school diploma in the scientific discipline