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Musab Bader, IT Help Desk Intern

Musab Bader

IT Help Desk Intern·Warba Bank (Salmiya Branch)

Kuwait

Bachelor's degree, Information Sciences

Work experience

Total years of experience: 0 years, 4 months

IT Help Desk Intern

February 2025 - May 2025

Warba Bank (Salmiya Branch)

Sharq, Kuwait

February 2025 - May 2025

• Installed and configured Windows workstations and peripherals.
• Logged and tracked incidents via IT ticketing systems (ServiceNow).
• Escalated unresolved issues to senior IT engineers.
• Provided on-site technical support to internal employees.

Company industry:
IT Services

Education

Kuwait University (College of Life Science)

August 2025

August 2025

Bachelor's degree, Information Sciences

Kuwait

Yousef Bin Essa High School

November 2018

November 2018

High school or equivalent, Student

Kuwait

Skills

BANKING
Intermediate
BANKING
Intermediate
COMPUTER SCIENCE
Intermediate
COMPUTER SCIENCE
Intermediate
HELP DESK SUPPORT
Intermediate
HELP DESK SUPPORT
Intermediate
HTML SCRIPTING
Intermediate
HTML SCRIPTING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SUSTAINABLE DEVELOPMENT
Intermediate
SUSTAINABLE DEVELOPMENT
Intermediate

Social profiles

Languages

Arabic

Native Speaker

English

Intermediate