Musarath Yasmeen Syed, Admin

Musarath Yasmeen Syed

Admin

The World Bank

Location
India - Chennai
Education
Master's degree, Finance
Experience
6 years, 3 Months

Share My Profile

Block User


Work Experience

Total years of experience :6 years, 3 Months

Admin at The World Bank
  • India
  • April 2016 to December 2017

Working with ITSGC unit on the following:
•Country Office Commitment follow-up
•Statement of Expense (SOE) follow-up
•Asset Disposal

Team Leader at Citigroup Global Services Ltd
  • India
  • January 2006 to April 2009

Managing team of 17 Financial Associates (FA)
•Quality analysis of the work of FAs on the investigations placed
•Preparing management reports based on the quality checks performed
•Managing escalations from clients

Customer Support Advisor at VI. Ventura India Pvt. Ltd
  • India - Pune
  • May 2005 to November 2005

Processing orders for clothing, accessories etc. from UK customers
•Processing payments for the purchases made by the customers
•Solving the issues of the customers when it is escalated

Technical Support Executive at Dell Computers
  • United Arab Emirates
  • September 2004 to March 2005

Roles & Responsibilities:
•Attending Inbound Calls
•Solving technical issues of the customers

Education

Master's degree, Finance
  • at University of Madras
  • April 2011

Complete my Master's Degree in Finance.

High school or equivalent, Finance
  • at Justice Basheer Ahmed Sayeed Women’s College
  • January 1998

Completed my high school from Presentation convent.

High school or equivalent, All subjects
  • at Presentation Convent - St. Aloysius A.I. Higher Secondary School
  • April 1993

Completed my high school in 1993.

High school or equivalent, Commerce
  • at Presentation Convent - St. Aloysius A.I. Higher Secondary School
  • January 1993

Studied French in the higher secondary.

Specialties & Skills

Trainers
Banking
Team Management
Customer Service
HR Management
CUSTOMER RELATIONS
ADMINISTRATION
AUDITING
BALANCE
BILLING
BILLING SYSTEMS
BUSINESS PROCESS
CONTENT MANAGEMENT
CUSTOMER SUPPORT

Languages

French
Expert