Mustafa Alaa

created and kept up a strong sales pipeline, regularly surpassing quarterly
and yearly income goals.
worked in coordination with the marketing team to develop focused
programs that included webinars, social media tactics, email marketing,
and webinars in order to increase brand awareness and lead generation.
Identified and pursued new business opportunities within the restaurant
sector B2B, showcasing the value proposition of our SaaS products.
Conducted market research to understand industry trends, customer
needs, and competitive offerings.

Provided an exceptional customer experience by offering personalized
assistance and in‑depth product knowledge on high‑end watches.
Successfully met and exceeded sales targets through effective
relationship‑building and a consultative sales approach.
Conducted product demonstrations and explained intricate details,
emphasizing the craftsmanship and uniqueness of each timepiece.

Managed the end‑to‑end order entry process in SAP, including order
creation, modification, and fulfillment.
Worked closely with the sales and logistics teams to ensure accurate and
efficient processing of customer orders within SAP.
Collaborated with cross‑functional teams to gather, validate, and input
data related to production, inventory, and procurement processes

provided prompt and effective customer support for telecommunications
services, addressing billing inquiries, service disruptions, and technical
issues.
Collaborated with the technical support team to troubleshoot and resolve
complex network and connectivity issues.
Supported the sales team in identifying customer needs and proposing
tailored telecom solutions.
Assisted in the preparation of sales proposals and presentations,
highlighting the unique features and benefits of the company's telecom
offerings.