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Mustafa BaMusallam, MIS & IT Manager

Mustafa BaMusallam

MIS & IT Manager·MUDON AHLIA REAL ESTATE

Kuwait

Bachelor's degree, Computer Application

Work experience

Total years of experience: 25 years, 7 months

MIS & IT Manager

January 2024 - Present

MUDON AHLIA REAL ESTATE

Al Ahmadi, Kuwait

January 2024 - Present

Mudon Real Estate was built upon its key areas
of operation to provide clients and customers
alike with exceptional advice. Its services were
initially limited to leasing and real estate
development management.
Managing All IT related work including Network
infrastructure, ERP Systems and Low Voltage.
Spearheaded the development and implementation of a
comprehensive IT strategy, aligning it with the companys
growth objectives.
Directed the design and management of IT infrastructure,
including cloud services, servers, and networks, ensuring
99% system uptime and robust security protocols.
Successfully led the enhancement of property
management systems and CRMs, streamlining
operational workflows and improving client service
delivery.
Managed and mentored a team of IT professionals,
fostering collaborative teamwork and enhancing
productivity across departments.
Negotiated vendor contracts, securing cost-effective
technology solutions while maintaining high service
quality.
Oversaw a multi-million-dollar IT budget, achieving
efficient resource utilization and a 15% cost reduction
through strategic planning.
Championed data governance policies to ensure data
integrity, compliance, and security, mitigating risks.
Introduced innovative tools and solutions to enhance
operational efficiency, scalability, and competitive
advantage.

Company industry:
Real Estate

IT Service & Consultations Manager

October 2019 - January 2024

XABYTE TRADING CORP -

Al Kuwait, Kuwait

October 2019 - January 2024

Directed IT service teams in delivering POS configurations
and ERP system setups for retail chains such as Rose Garden
and Sharingan.
Led IT consultation projects for prominent companies,
including Kaifan Holding, Bukhamseen Carpets, and Blue
Lagoon Company, establishing long-term partnerships.
Oversaw large-scale network infrastructure projects,
including the installation of CCTV, access control systems,
and structured cabling.
Successfully implemented ERP upgrades to Oracle NetSuite,
integrating POS systems and enhancing productivity across
10+ branches.
Delivered employee time attendance solutions using
biometric and barcode technologies, improving workforce
management efficiency.
Designed and executed IT service contracts, ensuring client
satisfaction and recurring revenue streams.

Company industry:
IT Services

IT Manager

December 2000 - October 2020

Bukhamseen International

Al Kuwait, Kuwait

December 2000 - October 2020

I established the network there connecting 10 branches & 2 stores by DSL to main server using
Windows Clients &
Windows Server Remote Access Server with main DSL Link, Aswaq, Oracl Netsuite . I take care of maintaining
hardware & software problems - Also I implement the Employee time attendance by finger
scan & Barcode project
All IT related work Hardware/Software/Network is under my duties

Company industry:
Home & Office Furniture
Job role:
Information Technology

IT Director

January 2009 - January 2019

ALNAWADI HOLDING COMPANY-

Al Kuwait, Kuwait

January 2009 - January 2019

Managing All IT related work including Network
infrastructure, ERP Systems and LowVoltage.
Established and led the IT department from the ground up,
managing a team of 5 IT professionals.
Planned and implemented IT infrastructure for Kuwaits
largest health clubs, including Mahboula, Khairan, Kuwait
City and Kaifan branches.
Designed and deployed fiber and DSL network connections,
ensuring seamless connectivity across all branches and
firewall DMZ implementation.
Implemented Sage ERP systems and customized HR portals,
streamlining payroll and employee management.
Introduced access control systems using Mifare cards for
secure entry points, enhancing facility security and increase
the income with 30% within first 6 months increasing ROI.
Managed the migration and daily operations of SQL
databases, ensuring data accuracy and availability and
integration with Subscription Management System CRM.
Reduced IT costs by 20% through strategic vendor
negotiations and resource optimization.

Company industry:
Sports & Outdoor Activities

IT Technical Supervisor

January 2001 - January 2009

MOHD NASSER ALSAYER & SONS (TOYOTA, LEXUS AND

Al Kuwait, Kuwait

January 2001 - January 2009

Representing some of the best brands in the world,
including market leaders in the automotive and heavy
equipment supply industries
Take care of IT related items on multiple locations and
supervise a remote Engineers
Keep upgrading my self in many IT Divisions such as
Workshop, Server Maintenance, Remote Engineer, Helpdesk
& Technical Supervisor at the end.
Work closely with end uses with day to day activities and
troubleshoot, fix and upgrade the systems
Developed and maintained network systems, resolving
hardware/software issues and ensuring operational
efficiency.
Played a key role in implementing communication solutions,
including telephony systems and wireless technologies.
Worked on Auto Management System & SAP systems for
automobile management, streamlining sales and inventory
processes.

Company industry:
Automotive Dealership & Distributor

Education

Sikkim Manipal

October 2003

October 2003

Bachelor's degree, Computer Application

Kuwait

New Horizons Computer Learning Centers - Kuwait

October 1999

October 1999

High school or equivalent, Diploma

Kuwait

GPA (percentage): 89%

GPA (percentage): 89%

Microsoft Certified Engineer

Skills

Technical Architecture

Expert

Technical Staff Management

Expert

Internet

Expert

Network Devices

Expert

Network Building

Expert

ACCOUNTING SOFTWARE

Expert

COMPUTER HARDWARE

Expert

CRM

Expert

CUSTOMER RELATIONS

Expert

DATABASE ADMINISTRATION

Expert

Access Control

Expert

DSL

Expert

ERP

Expert

HUMAN RESOURCES

Expert

IP

Expert

BUDGET MANAGEMENT

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

CROSS FUNCTIONAL TEAM LEADERSHIP

Intermediate

CYBER SECURITY

Intermediate

ENTERPRISE APPLICATION SOFTWARE

Intermediate

INFORMATION GOVERNANCE

Intermediate

INFORMATION TECHNOLOGY

Intermediate

INFORMATION TECHNOLOGY OPERATIONS

Intermediate

PROJECT MANAGEMENT

Intermediate

VENDOR RELATIONSHIP MANAGEMENT

Intermediate

Technical Architecture

Expert

Technical Staff Management

Expert

Internet

Expert

Network Devices

Expert

Network Building

Expert

ENTERPRISE RESOURCE PLANNING

Intermediate

AUTOMOTIVE INDUSTRY

Intermediate

EXECUTIVE LEADERSHIP

Intermediate

FACILITIES MANAGEMENT ADMINISTRATOR FMA

Intermediate

INVESTMENTS

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

REAL ESTATE

Intermediate

RETAIL EXPERIENCE

Intermediate

Languages

English

Native Speaker

Arabic

Native Speaker

Memberships

ISO

Memeber

June 2007

SAVE - Value Engineering

Memeber

March 2016

Training and Certifications

Certifications
ISO Internal Auditor — Quality Management Auditing
CompTIA Network+ — Networking Fundamentals
CompTIA A+ — Hardware & Support Fundamentals
MCDST — Microsoft Certified Desktop Support Technician
MCP+I — Microsoft Certified Professional + Internet
MCSE — Microsoft Certified Systems Engineer
PMP — Project Management Professional
A+
Feb 2005
Network+
Apr 2003
Value Engineering SAVE
Apr 2016
ISO Internal Audit
Jan 2007
PMP
Jan 2008

Training
MSCDST
Info Center
Jan 2003

Hobbies and interests

Judo
video production,
historical storytelling (YouTube creator),
content,
AI design
Judo Player
Video Creator
AI Designer