Sr. Program Manager – Merger and Acquisitions (Sales)
Agilent Technologies
Total years of experience :14 years, 6 Months
• Sales and Channel Strategy
• System and process integration
• Lead to Quote & Data migration strategy
• Customer Communication
• GDPR compliance
• Data migration
Program Manager for GDPR Compliance Project for SAP ECC and SAP CRM.
Solution Architect for Pre-Sales processes.
Integration of Digital Marketing Lead management
Led CRM Performance improvement Projects.
• SAP CRM functional (Sales) Org/Territory management Lead (WW) :-
As part of this role, Using SAP’s CRM application, my team works on Organizational Module and Territory Management module for providing right Security/Authorization profiles for users across Sales/Service/Marketing and Admin people across all regions to perform their duties. Conduct design sessions for all Agilent Regions and finalize the requirements, Test and Rollout new Security/Authorization profiles for all Agilent regions. Day today User Security/Authorization profile monitoring and updating the same, in case of a request from Regional Leads.
Experience in this role : As part of rolling out Customer Relationship Management application, I played an important role in conducting workshops across all regions and providing / explaining them the concepts of SAP CRM Security and Authorization concepts and mapping existing Security/Authorizations to SAP CRM Security/Authorization profiles. Successfully rolled out to AFO, SAPK, China and currently in the process of rolling out to Japan and EMEA regions
Experienced in working for Implementation, Go-Live, and Production Support projects.
Business functional lead for Sales & Marketing for Org/Territory model setup, Sales & Marketing Position setup within the SAP CRM Implementation.
Experienced in designing and handling the Enterprise Business Support .
SAP Business Auditing and Remediation experience in highly demanding environments.
Developed and documented CRM Business Support Policies and Procedures.
Experience in working and Leading Global Team.
Map Agilent’s marketing & sales structure
Characterize the organizational units by organizational and general attributes
Define rules to determine the responsible organizational unit
Completed 7 implementations till today(from Business side)