Mustafa Thabet, Bar Manager

Mustafa Thabet

Bar Manager

Maestro Bar & Resturant

Location
Jordan - Amman
Education
High school or equivalent, hotel management
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

Bar Manager at Maestro Bar & Resturant
  • Jordan - Amman
  • January 2018 to January 2023

As a Bar Manager, I was responsible for managing all aspects of the bar, including staff supervision, inventory management, and ensuring exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:

Manage and oversee the bar operations, including staff scheduling, training, and performance management.
Develop and maintain standard operating procedures for the bar, ensuring efficiency and consistency.
Create and update the bar menu, in collaboration with the Executive Chef and General Manager.
Monitor and control inventory levels, ordering supplies as needed and conducting regular stock takes.
Ensure compliance with health and safety regulations, as well as licensing requirements.
Handle customer inquiries, complaints, and feedback in a professional and timely manner.
Maintain a high level of cleanliness and organization in the bar area.
Collaborate with the marketing team to develop and implement promotions and events to drive business.
Stay up to date with industry trends and make recommendations for improvements and innovations.

Head Bartender at Jar'D Pub
  • Jordan - Amman
  • January 2015 to January 2017

Main responsibilities included for managing the bar team, creating and implementing cocktail menus, and maintaining inventory and supplies. This role requires attention to detail, creativity, and the ability to work in a fast-paced environment.

Responsibilities:

Manage and supervise the bar staff, including training and development
Create and implement cocktail menus, ensuring a diverse and innovative selection
Ensure all beverages are prepared and served according to company standards
Maintain inventory and stock levels, including ordering and organizing supplies
Monitor and control costs, including waste management and pricing strategies
Handle customer inquiries, complaints, and issues in a professional and timely manner
Collaborate with the kitchen team to ensure food and beverage offerings are well-coordinated
Maintain a clean and organized bar area, adhering to health and safety regulations
Stay up-to-date with industry trends and new techniques in mixology
Conduct regular staff meetings to communicate goals, policies, and procedures


Main Skills acquired
Strong knowledge of various alcoholic beverages and mixing techniques
Ability to create unique and visually appealing cocktails
Leadership and team management skills
Excellent customer service and communication skills
Attention to detail and ability to multitask

Bartender at Kempinski Hotels
  • Jordan - Amman
  • January 2014 to January 2015

Responsible for preparing and serving alcoholic and non-alcoholic beverages to our customers. Andmaintaining cleanliness and hygiene standards in the bar area and providing excellent customer service.

Responsibilities:

Greet customers and take their drink orders
Mix and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences
Assess customers' needs and preferences and make recommendations
Check identification to verify legal age requirements for all customers
Ensure the bar area is clean and well-stocked at all times
Monitor and manage inventory of bar supplies and ingredients
Handle cash and credit transactions accurately
Provide excellent customer service and address any customer concerns or issues
Adhere to all safety and sanitation regulations
Collaborate with other team members to ensure smooth operation of the bar

Main Skills acquired
Knowledge of cocktail recipes and mixing techniques
Strong customer service skills
Ability to work in a fast-paced environment
Attention to detail
Cash handling and calculation

Bartender at Landmark Group
  • Jordan
  • January 2009 to January 2013

Manage and oversee daily operations
Develop and implement strategies to achieve company goals
Monitor and analyze performance metrics
Collaborate with cross-functional teams to ensure smooth operations
Identify areas for improvement and recommend solutions
Ensure compliance with company policies and procedures
Train and mentor team members
Prepare and present reports to senior management
Participate in strategic planning and decision-making processes
Stay up-to-date with industry trends and developments

Education

High school or equivalent, hotel management
  • at Ammon College
  • October 2010

Specialties & Skills

Supervising
Alcoholic Beverages
Restaurant Marketing
Soft Drinks
Bartending
Flexibility
Mixology
Composure
Time Management
People skills
Communication Skills
Hosting
Organization
Bartending
Critical Thinking

Training and Certifications

Barista Training (Training)
Training Institute:
Espresso Coffee
Date Attended:
January 2019
Duration:
60 hours
Mixology (Training)
Training Institute:
3 Brothers Gin
Date Attended:
January 2016
Duration:
100 hours
Winery (Training)
Training Institute:
Jordan River Wine
Date Attended:
January 2013
Duration:
50 hours