Presales Solutions Architect - System Engineer
Hewlett Packard Enterprise
مجموع سنوات الخبرة :18 years, 6 أشهر
•Providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs.
•Creating and maintaining effective customer relationships to secure customer satisfaction.
•Being a trusted advisor role model in the eyes of the customer by providing subject matter expertise at storage and backup solutions.
•Training and enabling internal sales professionals and channel sales teams to be able to provide best solutions to our customer.
•Protecting and expanding HPE's footprint with the customer by leveraging new technologies, upgrades, and refreshes to the company's installed base.
•Develops strategies to counter likely competitive threats.
• Planning and managing large scale enterprise SAN&Storage environment of Turkcell's ICT which is Turkey's biggest GSM company, using multivendor technologies (Dell EMC, HP, Hitachi, Netapp, Brocade, Cisco and Oracle).
• Turkcell's Public Cloud storage infrastructure management.
• Management of team of contracted personnel, vendor management.
• Administration and maintenance operations like storage migration, storage replication, snapshot operations, SAN operations, hardware and software changes and patch management under change management procedures.
• Resource management, capacity planning for annual, three years and five years tech refreshment and maintenance contracts.
• As a customer on-site support engineer : Planning and managing large scale enterprise SAN&Storage environment of Turkcell's ICT which is Turkey's biggest GSM company, using multivendor technologies (Dell EMC, HP, Hitachi, Netapp, Brocade, Cisco and Oracle).
• Administration and maintenance operations like storage migration, storage replication, snapshot operations, SAN operations, hardware and software changes and patch management under change management procedures.
• Resource management, capacity planning for annual, three years and five years tech refreshment and maintenance contracts.
• Responsibility to manage two different teams which are datacenter operations and internal IT teams.
• Management of IT service continuity with agreed SLA for internal customers and Datacenter customers.
• Administration and maintenance of Microsoft Server environments of the company's and Datacenter Customer's systems, MS Exchange and Active Directory, MS SQL servers.
• Responsibilty for backup operations and antivirus software management.
• Management of IT support team.
• Administration and maintenance of Microsoft Server environments, MS Exchange and Active Directory, File servers.
• LAN and WAN mangement of the coast guard command’s units.
• Responsible for backup operations and antivirus software management.
• IT Auditing for all units of the Coast Guard Command,