Mustafa Rageh, area operating manager

Mustafa Rageh

area operating manager

B.Laban

Location
Egypt - Alexandria
Education
Bachelor's degree, ادارة ‏المكتبات ‏ونظم ‏المعلومات
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

area operating manager at B.Laban
  • Egypt - Alexandria
  • My current job since June 2023
معلم لغة انجليزية at حر
  • Egypt - Alexandria
  • August 2022 to January 2024

تعليم مبادئ وأساسيات اللغة الإنجليزية من تعليم للنطق و قواعد اللغة
وذلك لأغلب الأعمار من سن ٧ سنوات وحتى ٤٠ عام
وأيضا تدريس مادة اللغة الإنجليزية للمرحلة الإبتدائية (المرحلة الأساسية) والمرحلة الإعدادية (المرحلة المتوسطة).

Quality and Training Manager at Masrawy
  • Egypt - Alexandria
  • February 2022 to August 2022

Responsible for Staff Training and improve their performance.
 Responsible for Management Team Training and Development to improve the operation.
 Responsible for Call Center Training and to maintain their performance.
 Create Operation Manual for Service and Production.
 Follow up on all staff and Managers performance and report about it to the G.M.

Operations Manager at Extreme Zone
  • Egypt - Ismailia
  • September 2021 to February 2022

Responsible for handling all suppliers.
 Manage the operations in each service area, Kitchen and Bar.
 Responsible for organize events on our place from society organizations and Schools.
 Managing P&L.

Training And Development Manager at Holmes Burger
  • Egypt - Alexandria
  • March 2021 to August 2021

Training and Development Manager:
 Responsible of Training system and Improve performance of Crew and Management in Operations Department
(10 Stores).
 Establishing a new Training System and a new automated Evaluation system.
 Created a manual for The Operations.
 Consulted for all Company Departments.
 Responsible for Develop company systems.
 Supervise on Promotions in the company.
.

Area Manager at Herfy ‎Food ‎Services
  • Saudi Arabia - Alqasim
  • July 2019 to January 2021

Responsibility of 3 stores.

Manager at McDonald''s
  • Egypt - Alexandria
  • February 2014 to May 2019
معلم لغة انجليزية at حر
  • Egypt - Alexandria
  • September 2013 to January 2014

مدرس خاص لغة انجليزية للتعليم الاساسي (إبتدائي - إعدادي)

مندوب بيع at ايمكو فارما
  • Egypt - Alexandria
  • June 2013 to August 2013

مندوب بيع الشركة في الاسكندرية

مشرف تسويق at هوم للتنمية وإدارة المشروعات
  • Egypt - Alexandria
  • September 2012 to May 2013

نعمل في تسويق ابراج سكنية

مسئول التسويق at Canon Alex
  • Egypt - Alexandria
  • March 2011 to September 2012

المسئول عن التسويق الخارجي لمنتجات الشركة من طابعات واحبار وكاميرات كانون في الاسكندرية

Education

Bachelor's degree, ادارة ‏المكتبات ‏ونظم ‏المعلومات
  • at كلية الآداب جامعة الاسكندرية
  • June 2012

Specialties & Skills

Teamwork
Soft Skills
Personnel Supervision
External Marketing
Networking Strategies
الإلقاء
planning
Communication
Customer service
Cooperation
Negotiation
Training
Coaching
people practice
operation
quality assurance
people management
operations management
microsoft powerpoint
problem solving
teamwork
marketing
restaurants
training plans
restaurant marketing
staff training
restaurants management
accounting
tourism

Languages

English
Expert
German
Beginner
French
Beginner

Memberships

جمعية "مكتبيون نحو التغيير" تحت التأسيس
  • المؤسس
  • July 2012

Training and Certifications

ToT (Training)
Training Institute:
Edraak
Date Attended:
May 2020
Duration:
2 hours
Emotional Intelligence (Training)
Training Institute:
Edraak
Duration:
15 hours
Emotional Intelligence (Training)
Training Institute:
Edraak
Duration:
15 hours

Hobbies

  • Writiing
  • Reading
  • Watching films