Mylene Adrales , Retail Store Manager

Mylene Adrales

Retail Store Manager

Alshaya Group

Location
Kuwait - Hawali
Education
Bachelor's degree, Bachelor of Science in Customs Administration
Experience
14 years, 7 Months

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Work Experience

Total years of experience :14 years, 7 Months

Retail Store Manager at Alshaya Group
  • Kuwait - Hawali
  • July 2012 to August 2019

°Maximize store contribution by proactively driving sales, reduce stock loss and manage controllable cost.
°Ensure the store complies with all company regulations and procedures.
°Ensure communication is effective throughout the store and back to the brand team.
° Manage a team including in store training, recruitment, motivation, coaching, development, disciplinary and performance appraisals.
°Implement store layout, visual Merchandising, stock and fixtures positioning according to brand guidelines.
°Manage stock replenishment, product launches and promotions.
°Ensure customer service is prioritized at all times.
° Daily, weekly analysis of commercial reports and implementation of actions plan where necessary.
°Manage manpowe planning according to the needs of the business.
°Conducting Stocktake and Store audit.
°Support other store for visual Merchandising, administration, and all other store needed.
°Business trip for store opening and Model store training.

Assistant Store Manager at Alshaya Group
  • Kuwait
  • November 2009 to August 2012
Head Cashier at Alshaya Group
  • Kuwait
  • February 2008 to October 2009

Within company guidelines and policies, ensure control and secure handling of cash and daily banking own and other stores and assist with customer service for refund and exchange. Undertak3 administrative responsibility for store records and documentation. Assist Store Manager and deputized in the absence of higher management. Handling alterations and laundry items if needed. Floor team support to assist customers.

Sales associate at M.H. Alshaya company
  • Kuwait - Hawali
  • February 2005 to February 2008

°Giving excellent shopping experience to the customers.
°Maintaining cleanliness of the store.
°Receiving stock deliveries.
°Cashiering
°Merchandising
°Focusing to the sales to achieve the daily target.
°Working as individual and as a team member, fully follows operating procedures.
°Ensuring that the department is presented to company standards and stock stockloss risks are absolutely minimized.

Education

Bachelor's degree, Bachelor of Science in Customs Administration
  • at Philippine Maritime Institute
  • May 2003

Graduated

Specialties & Skills

Inventory Analysis
Cashiering
Visual Merchandising
Computer Skills
Store Management
Teamwork, Communication, Initiative, Planning and Organizing, Self Management, Learning, Technology
office administration

Languages

English
Intermediate

Training and Certifications

Competency Framework, Commercial Awareness, Effective team etc... (Training)
Training Institute:
Alshaya Group Training Center
Competency Framework, Commercial Awareness, Effective team etc... (Training)
Training Institute:
Alshaya Group Training Center

Hobbies

  • Volunteering, singing, dancing, Photography, reading and playing with the kids