Senior Consultant cum admin
S*uce Trading LLC, the Village mall, Jumeirah
Total years of experience :11 years, 1 Months
Provide customer assistance in the areas of product knowledge; merchandise display, customer/account relationships and brand loyalty
Performs selling activities in the store to achieve individual sales target and assure space productivity of assigned outright brand/classification
Use strong consultative sales skills, and interpersonal skills, attention to detail, strong follow-up skills and motivation to make the sale
Create and maintain individual client book, contact customers on special occasions and to promote new arrivals
Displays merchandise according to visual display standards and ensure availability of assortment in the selling area as needed
Participates in periodic merchandise inventory as a measure to prevent losses and/or damages.
Handling transfers documents for items received in data software, (in slip and out slip).
Coordinate receiving and delivery of products in a timely manner then validates physical receipt of deliveries in terms of quantity and quality against documents.
Ensures proper storage of merchandise in compliance with policies, safety and security standards.
Process various POS transactions such as payment, exchange, refund etc.
Use appropriate office technologies and computers to process and track orders and maintain excellent communication with all contacts, internally and externally
Carrying out the day to day admin task, make and response emails, answering phone calls and relay messages directly to concern/appropriate person, making copies, fax, filling all necessarysupplies and office supplies requisition
Handles Store Petty Cash, enter daily expenses in the system as well as in excel. Submit expenses report to the accounts and send email of replenishment if necessary.
Develop, maintain and control files/documents to have a smooth and effective filing system.
Responsible for staff movement on the floor.
Responsible for inspection of Brand Standard and Specification.
Manages and oversees all facers of store operations.
Responsible for adhering Company Policy as procedure and effectively do administrative system and record.
Analyze stock movement flow and implement actions to the bestselling and slow moving items.
Directly highest retail standard of in-store visual impact according to the Brand Standard guidelines.
Full responsible of stock loss preventions and control program.
Ensures store enact and is fully compliant with all required daily administrative procedures.
Maximizes sales and exceeds store budgets through effective and efficient staff management.
Maintains accounting records by making copies; filing documents.
Reconciles bank statements by comparing statements with general ledger.
Maintains accounting databases by entering data into the computer; processing backups.
Verifies financial reports by running performance analysis software program.
Determines value of depreciable assets by running depreciation software program.
Protects organization's value by keeping information confidential.
Strive to achieve sales planned turnover for the store.
Control the cost and expenses to gained good P & L result.
Covers training of the team culture, compliance with the customer service standard; with the developmentof each team members and to create breeding grounds for promotions.
To control stock loss or theft incidents within the store by taking necessary actions to train the team and minimize pilferage.
Take responsibility in analyzing stocks management information available to ensure sales opportunities are maximized.
Maintain the highest retail standards on the Sales Floor at all times. Accountable for ensuring all Health and Safety procedure adhere by all the staff within the store.