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Myra Guinucud, Supervisor

Myra Guinucud

Supervisor·Woop (Food Forward)-MMC

Kuwait

Bachelor's degree, Hospitality And Tourism

Work experience

Total years of experience: 6 years, 6 months

Supervisor

January 2022 - Present

Woop (Food Forward)-MMC

Al Kuwait, Kuwait

January 2022 - Present

Welcoming Customer and provide information about menu, specialty, and drinks.
Do Cashiering, serve food and drinks to the customers in a timely and courteous
manner.
Resolve customer complaints and issues in a professional way.
Completing administrative tasks, answering incoming calls, and ensuring good
customer service.
Ordering and Inventory with Outlet Manger
Follow food safety and sanitation guidelines and procedures.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Admin/Receptionist

January 2021 - January 2022

Cloud Panda Ph

Manila, Philippines

January 2021 - January 2022

Greet and Welcoming Guest Direct visitor to appropriate person at office
Answers, screens, and directs phone calls to staff; takes messages and
schedules appointments.
Receives mail, documents, packages, and courier deliveries and delivers or
distributes items.
Performs administrative and clerical support tasks. Performs basic filing and
recordkeeping.

Company industry:
IT Services
Job role:
Administration

Receptionist

January 2019 - January 2020

international INC-

Manila, Philippines

January 2019 - January 2020

Greet and welcome guests as soon as they arrive at the office.
Answer, screen and forward incoming phone calls.
Ensure reception area is tidy and presentable.
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access
via the reception desk (monitor logbook, issue visitor badges)

Company industry:
Oil & Gas
Job role:
Customer Service and Call Center

Education

University of Saint Louis

January 2019

January 2019

Bachelor's degree, Hospitality And Tourism

Philippines

SanPabloNationalHighSchool SecondarySchool

January 2015

January 2015

High school or equivalent, Secondary Education

Philippines

DalenaElementarySchool-PrimarySchool

January 2011

January 2011

High school or equivalent, Primary Education

Philippines

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
POSITIVITY
Intermediate
POSITIVITY
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
TOURISM MANAGEMENT
Intermediate
TOURISM MANAGEMENT
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Front Office
Expert
Front Office
Expert
Administration
Expert
Administration
Expert
Receptionist
Expert
Receptionist
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

Languages

English
Beginner
Filipino
Beginner

Training and Certifications

Certifications
NationalCertificateIIinFrontOfficeService
MicrosoftOfficeSpecialist