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Myra Oyoo, Sales Officer / Customer Service Representative

Myra Oyoo

Sales Officer / Customer Service Representative·Last Chance Luxury Fashion Outlet

United Arab Emirates

Diploma, Social Welfare And Business Management

Work experience

Total years of experience: 5 years, 8 months

Sales Officer / Customer Service Representative

August 2024 - September 2025

Last Chance Luxury Fashion Outlet

Dubai, United Arab Emirates

August 2024 - September 2025

• Handled customer complaints professionally, ensuring quick resolution and high satisfaction.
Company industry:
23197
Job role:
Sales

Customer Service Representative

July 2021 - December 2023

The Kape

Dubai, United Arab Emirates

July 2021 - December 2023

up
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Sales Executive

April 2020 - January 2021

Tile & Carpet Centre

Nairobi, Kenya

April 2020 - January 2021

• Assisted customers in selecting suitable tiles, carpets, and interior products.
• Maintained accurate stock records and handled invoicing.
• Resolved customer concerns promptly to ensure satisfaction and repeat business.
• Supported showroom organization and product displays.
Company industry:
Retail & Wholesale
Job role:
Sales

Cashier/Sales Assistant

January 2019 - February 2020

Riva Fashion

Al Kuwait, Kuwait

January 2019 - February 2020

• Processed customer transactions accurately in a fast-paced retail environment.
• Assisted customers with product selection and promotions.
• Ensured cash register accuracy and adhered to company procedures.
• Contributed to positive customer experiences and store cleanliness.
Company industry:
Retail & Wholesale
Job role:
Sales

Education

KIPS Technical College

November 2018

November 2018

Diploma, Social Welfare And Business Management

Kenya

Skills

COLLABORATION
Intermediate
COLLABORATION
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER EXPERIENCE STRATEGY CX
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
FASHION MERCHANDISING
Intermediate
FASHION MERCHANDISING
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
LUXURY GOODS
Intermediate
LUXURY GOODS
Intermediate
POINT OF SALE
Intermediate
POINT OF SALE
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

English
Beginner