myriam nasfi

treatment of complaints, manage dieticians schedule

• Maintain and develop good relationship with customers through personal contact or meetings or via telephone etc.
• Act as a bridge between the company and its current market and future markets.
• Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.
• Help management in forthcoming products and discuss on special promotions.
• Review their own performance and aim at exceeding their targets.
• Record sales and order information and report the same to the sales department.
• Provide accurate feedback on future buying trends to their respective employers
• Enhancing relationship with company employees.

• Sell insurance policies to potential clients.
• Help individuals, businesses, and families select the most appropriate policies for health, life, and properties.
• Offer property and casualty, life, health, disability, and long-term care insurance.
• Sell policies that protect individuals and businesses from financial loss resulting from automobile accidents, fire, theft, storms, and other events that can damage property.
• Pay beneficiaries when policyholders die.
• Sell annuities for retirement incomes.
• Offer health insurance policies that cover the costs of medical care and loss of income due to illness or injury.
• Advise clients on how to minimize risk.
• Advise clients on retirement planning, estate planning, and also provide assistance in setting up pension plans for businesses.
• Sell mutual funds and variable annuities.
• Seek out leads and new clients.

• Maintain reports and records of insurance policies

Work is mainly with commercial insurance, and to meet targets with applying below tasks:
• Gaining new business by identifying and exploiting opportunities in the local market;
• Developing and maintaining good working relationships with clients, primarily insurance brokers and independent financial advisers (IFAs);
• Introducing new products and promoting them through regular visits and communication with intermediaries;
• Increasing profitability of existing product lines by encouraging clients to use added value services wherever possible;
• Consulting on the most effective cover for a particular need;
• Delivering good customer service by responding swiftly to queries and concerns from clients;
• Maintaining detailed knowledge of new and existing products by liaising with colleagues;
• Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products;
• Monitoring and reporting on performance against agreed sales targets, sometimes including monitoring the performance of other sales staff;
• Ensuring compliance with regulations and procedures as laid down by the Financial Conduct Authority (FCA) by keeping up to date with all changes in the regulatory framework;
• Working with underwriters to amend policies where necessary in order to meet client demand;
• Producing marketing literature and website content to support marketing campaigns

To be the key first, and often only, point of contact for customer calls, providing an excellent level of customer service that exceeds expectations and in doing so reduces the need to transfer calls. Putting each customer at the heart of everything we do by demonstrating a genuine interest in their current needs and future aspirations.