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Myrine Magcuro, Executive Secretary/Executive Asst. -CEO

Myrine Magcuro

Executive Secretary/Executive Asst. -CEO·Bin Omeir Medical Group

United Arab Emirates

Bachelor's degree, Nursing

Work experience

Total years of experience: 15 years, 4 months

Executive Secretary/Executive Asst. -CEO

June 2015 - Present

Bin Omeir Medical Group

Abu Dhabi, United Arab Emirates

June 2015 - Present

Completes a broad variety of administrative tasks for the CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings.
Plans, coordinates and ensures the CEO's schedule is followed and respected. Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office.
Communicates directly, and on behalf of CEO, with Board members and others, on matters related to CEO's programmatic initiatives.
Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
Provides a bridge for smooth communication between the CEO office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff.
Works closely and effectively with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer, " having a sense for the issues taking place in the environment and keeping the CEO updated.
Provides leadership to build relationships crucial to the success of the organization, and manages a variety of special projects for then CEO, some of which may have organizational impact.
Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.
Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.

Company industry:
Other Healthcare Services
Job role:
Administration

Executive Secretary to C.O.O, Director of Business Intelligence and Operations Manager

February 2011 - May 2015

Al Noor Hospital

Abu Dhabi, United Arab Emirates

February 2011 - May 2015

Executive Secretary to the Chief Operating Officer, Director of Business and Intelligence and Operations Manager

-responsible for providing secretarial, clerical and administrative support in order to ensure that services are provided in an effective and efficient manner
-reports to and is responsible for providing senior level secretarial and clerical services for the Chief Operating Officer, Director of Business and Intelligence and Operations Manager


RESPONSIBILITIES
1. Provide office support services in order to ensure efficiency and effectiveness within the Office

Main Activities
 Receive, direct and relay telephone messages and fax messages
 Direct the general public to the appropriate staff member
 Maintain the general filing system and file all correspondence
 Assist in the planning and preparation of meetings, conferences and conference telephone calls
 Make preparations for committee meetings
 Maintain an adequate inventory of office supplies
 Respond to public inquiries
 Provide word-processing and secretarial support
 Type confidential documents on a word processing system
2. Provide support to the Chief Operating Officer, Director of Business and Intelligence and Operations Manager
 Assist the Chief Operating Officer, Director of Business and Intelligence and Operations Manager as requested
 Provide administrative main activities services for the Chief Operating Officer, Director of Business and Intelligence and Operations Manager

3. Perform other related duties as required Executive Secretary

KNOWLEDGE, SKILLS AND ABILITIES
 office administration
 an understanding of relevant legislation, policies and procedures
Skills
 team building
 bookkeeping skills
 analytical and problem solving skills
 decision making skills
 effective verbal and listening communications skills
 computer skills including the ability to operate computerized accounting, spreadsheet and word-processing programs at a highly proficient level
 stress management skills
 time management skills
Personal Attributes
honest and trustworthy
 respectful
 possess cultural awareness and sensitivity
 flexible
 demonstrate sound work ethics

Company industry:
Virtual Assistant Services
Job role:
Administration

Executive Secretary/CME Secretary and Quality Asst.

February 2011 - August 2013

Al Noor Hospital Group

Abu Dhabi, United Arab Emirates

February 2011 - August 2013

Assisting the Group’s Western Region Satellite & Specialty Clinics Regional Director of largest Integrated Publically-Listed Healthcare Network in Abu Dhabi dealing with 1 Satellite Clinic (Madinat Zayed) and 2 Specialty Clinics (Madinat Zayed & Al Mirfa City) with almost 300 employees

Executive Secretary to the Regional Director
Provides full range of secretarial & administrative duties such as dealing with internal & external parties make appointments, travel arrangement, hotel reservation, arranging and coordinating business schedule/itinerary, drafting letters, screening phone calls, etc.
Performs general secretarial and administrative tasks such as taking minutes, drafting and typing letters and memos, maintaining a proper filing system, answering calls and attending to faxes, mail and courier services.
Assists and co-ordinates in any company events, social functions and general correspondence.
Handles confidential documents.
Manages & organize all documents inclusive of confidential documents, correspondence & records and maintain a good filing system.
Takes, type and distribute minutes of meetings.
Other duties and responsibilities may be assigned from time to time

Continuing Medical Education Secretary

Assisting the CME In-charge in facilitating CME Video Conferences linked thru our main branches
Making the circulars and disseminating to the 3 Branches for the scheduled video conference (CME & CNE)
Coordinating with the branches Nurses and Physician for the Internal CME & CNE Presentations.
Coordinating with the CME & CNE Dept. Main Branch for the Conferences conducting by the Group. (Seminars, ICAN, IDCAN, INCAN, IPCAN and IMCAN.)
Coordinating for the Trainings for Doctors and Nurses (Infection Control, Fire and Safety, BLS, ACLS, PALS)

Assisting the Group’s Western Region Satellite & Specialty Clinics Quality Manager of largest Integrated Publicly-Listed Healthcare Network in Abu Dhabi dealing with 1 Satellite Clinic (Madinat Zayed) and 2 Specialty Clinics (Madinat Zayed & Al Mirfa City) with almost 300 employees
Responsible in formulating the Policy and Procedure for the Satellite and Specialty Clinics
Coordinating with all the branches and departments for the updates and revision of the policies, procedure and guidelines
Attending the HAAD and ISO Inspection and Participating in the Accreditation for all the 3 Branches.
Monitoring HAAD Website for any possible updates or revision on the policies and procedure that is applicable to our specialty and satellite clinics.
Attending and participating to the Internal Audit for the 3 branches as one of the Internal Auditors
Attended Internal Auditors Training (with certificate)
Coordinating with the department heads for the revision and the updates of the policies and procedures, guidelines and forms
Participating in the Training Conducted by the Quality Accreditation and Management Dept.
KPI Monitoring and Reporting

Company industry:
Other Healthcare Services
Job role:
Secretarial

Education

Arellano University College of Nursing

March 2006

March 2006

Bachelor's degree, Nursing

Philippines

Promotes and restores patients' health by completing the nursing process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families; supervising assigned team members.Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements.Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families. Promotes patient's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; answering questions.Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations. Resolves patient problems and needs by utilizing multidisciplinary team strategies. Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel. Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. Documents patient care services by charting in patient and department records. Maintains patient confidence and protects operations by keeping information confidential. title:nurse, registered. Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods. Contributes to team effort by accomplishing related results as needed

Skills

Human Resources
Expert
Human Resources
Expert
Administration
Expert
Administration
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
CME
Expert
CME
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Nursing
Expert
Nursing
Expert
Microsoft Office
Expert
Microsoft Office
Expert
microsoft power point
Expert
microsoft power point
Expert
Human Resources
Expert
Human Resources
Expert
Administration
Expert
Administration
Expert
CME
Expert
CME
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Nursing
Expert
Nursing
Expert

Languages

Arabic
Intermediate
Spanish
Intermediate