Na'eem Armoush

Insurance manager at Al Kifah Holding Company

• Saudi Arabia
• My current job since April 2018

Involved in the issuance Medical and General Assets policies and Renewal.
* Prepare the KPI and SLA.
* Study the claims and benefits, Network providers.
* Enrollment change- Addition + deletion + corrections upgrade.
* Financial performance analysis Reports for claims run.
* Customer service
* Claims process.
* Implemented strategies which reduce the Cost.
* Developed new process for employee evaluation which resulted in marked performance
improvements.
* Supported Chief Operating Officer with daily operational functions

Technical Manager at Hazards Protection Broker insurance HPIB

• Saudi Arabia
• May 2016 to March 2018

Involved in the issuance Medical policies and Renewal.
* Study the claims and provide the clients quotations from the market with
comparison for rates
* and benefits, Network providers.
* Enrollment change- Addition + deletion + correction+ upgrade.
* Online users to manage the policies.
* Financial performance analysis Reports for claims run.
* Customer service with all our client and visits.
* Claims process.
* Implemented marketing strategies which resulted in 12% growth of customer base.
* Developed new process for employee evaluation which resulted in marked
performance
* improvements.
* Worked directly with clients and the insurance company
* Supported Chief Operating Officer with daily operational functions

Head at Elite

• Saudi Arabia
• August 2014 to April 2016

Involved in the issuance all types of policies and Renewal.
* Enrollment changes
* Online users
* Financial performance analysis Reports
* Issuing Endorsement in E-Soft System
* Customer service

Administration Officer at THE MEDITERRANEAN GULF COOPERATIVE INSURANCE & REINSURANCE

• January 2009 to July 2014