نبيل ابوعايشة

Resourceful and diligent IT leader with 17+ years of experience across regional and international organizations, currently Head of Information Technology for a multi-jurisdictional private equity group operating under DFSA, FSRA, and ADGM frameworks. Experienced across IT operations, infrastructure, information security, cloud transformation, networks, and strategic program delivery. Key strengths include IT governance and risk management, Microsoft 365 and cloud administration, cyber security, and end-to-end project planning and delivery in regulated financial services. Built IT and cybersecurity frameworks from the ground up, led regulatory technology risk assessments, and delivered solutions that improve workflow and drive measurable productivity gains. Adept at leading and collaborating with technical teams, vendors, and senior stakeholders. Brings strong analytical, problem-solving, and decision-making ability, alongside excellent communication skills and a firm commitment to continuous professional development.

• Cloud Infrastructure & Management
◦ Architected and managed Azure cloud environments, including cloud applications
like Rubrik, Zerto, MAM, MDM, Intune, ZScaler VPN, and Proxy Control.
◦ Led migration projects, including moving to Office 365 and Exchange 2013 in a
hybrid environment.
◦ Assisted in building and administering Nutanix hyperconverged environment on
VMware, as well as overseeing VMware, UCS servers, and NetApp SAN storage.
• Network & Security
◦ Migrated from Cisco Firewall to Palo Alto firewall and achieved PCNSA certification.
◦ Developed and implemented baseline security templates for network devices, VMs,
and group policies.
◦ Collaborated with the security team to remediate issues from internal audits and
created security-focused GPOs based on Microsoft and NIST practices.
◦ Administered network security using tools like Palo Alto, Panorama, Bluecoat Proxy,
and ZScaler.
◦ Managed the backup and recovery solutions (Veritas, Rubrik, Cohesity).
• Infrastructure Design & Implementation
◦ Designed and deployed new high-availability infrastructure, including Active
Directory, DNS, DHCP, and monitoring services (Solarwinds, Logic Monitor).
◦ Executed projects to migrate legacy infrastructure to newer technologies, ensuring
scalability and reliability.
◦ Built and maintained network diagrams, rack elevations, and as-built
documentation for new deployments.
• Team Leadership & Mentorship
◦ Served as an escalation point and mentored junior team members on cloud,
network, and security technologies.
◦ Led the Win10 migration within a VMware Horizon environment and assisted in the
creation of clusters in Bahrain, the US, and London.
◦ Managed one direct report and oversaw network-related project execution.
• Automation & Optimization
◦ Assisted in automating routine tasks and taught PowerShell to improve operational
efficiency across infrastructure and service teams.
• Vendor & Partner Management
◦ Managed relationships with external vendors and business partners, coordinating
projects and deployments to ensure timely and effective implementation.
• Virtualization & System Support
◦ Provided extensive support for VMware ESX environments, server blade hardware,
VDI management, Nutanix, and Microsoft OS (Windows Server 2016-2022).
◦ Led troubleshooting efforts for OS, network, and storage-related issues

Led infrastructure and operations for global alternative investment firm managing $50B+ in assets. Architected cloud
transformation initiatives, modernized security infrastructure, and delivered high-availability systems supporting trading,
portfolio management, and investor operations across Bahrain, US, and London offices.
Key Achievements:
• Executed enterprise-wide cloud transformation strategy, architecting and deploying Azure infrastructure
supporting critical business applications, disaster recovery capabilities, and hybrid cloud connectivity across
three global data centers
• Led infrastructure modernization program replacing legacy Cisco ASA firewalls with Palo Alto next-generation
firewall architecture, achieving Palo Alto Certified Network Security Administrator (PCNSA) certification to
support deployment
• Orchestrated complex Exchange 2010 to Exchange 2013/2016 and Office 365 hybrid migration supporting 500+
users across global offices while maintaining zero-downtime service delivery
• Designed and implemented Windows 10 VDI environment on VMware Horizon across Bahrain, US, and London
clusters, enabling secure remote work capabilities and standardized desktop management
• Established enterprise backup and disaster recovery strategy implementing Rubrik, Cohesity, and Zerto solutions
achieving sub-15-minute RPO/RTO objectives for mission-critical financial systems
• Deployed hyperconverged Nutanix infrastructure (Prism/Prism Central) on VMware foundation, optimizing data
center operations and reducing infrastructure complexity while improving performance
• Implemented comprehensive security architecture including Zscaler cloud proxy, Intune MDM, RSA multi-factor
authentication, and Bluecoat web filtering, significantly enhancing security posture
• Developed standardized security baselines for network devices, virtual machines, and group policies aligned
with NIST frameworks and financial services regulatory requirements
• Built and mentored high-performing infrastructure team, providing technical leadership and professional
development while serving as escalation point for complex technical challenges
• Managed multi-million-dollar infrastructure budget, vendor relationships, and contract negotiations with major
technology providers including Microsoft, VMware, Cisco, Palo Alto, and Nutanix
• Drove automation initiatives using PowerShell to streamline operations, taught scripting to team members, and
established infrastructure-as-code practices improving operational efficiency by 40%

As AVP - IT Infrastructure and Operation at Investcorp, I led a team in managing IT services, on premise and cloud infrastructure, and cybersecurity measures.

• Coordinated data aggregation, stress testing, and disaster recovery support.
• Oversaw the smooth operation of IT services and support.
• Managed on premise and cloud infrastructure and networking storage systems.
• Led a team of IT professionals to ensure smooth operation of IT services and support.
• Managed on premise and cloud infrastructure, overseeing cybersecurity measures.
• Coordinated data aggregation, stress testing, and disaster recovery support.

• Provided technical assistance and maintenance for IT systems, networks, and
infrastructure, ensuring optimal performance and security.
• Consulted with IT managers and cross-functional departments to address technical needs
and requirements.
• Delivered end-user training on hardware functionality, software programs, and best
practices for IT tools.
• Resolved technical issues in a timely manner, ensuring minimal disruption to operations.
• Monitored and analyzed system, hardware, and software performance metrics to
proactively address potential issues.
• Managed software updates, hardware upgrades, and system configurations to maintain an
efficient IT environment.
• Ensured system security and database integrity, adhering to best practices for data
protection and risk management.
• Documented IT processes, performed diagnostic tests, and kept up with technological
advancements to continually improve support services.
• Demonstrated strong problem-solving, communication, and customer service skills,
contributing to a positive IT support experience.

• Provided enterprise IT support for UAEs research and education network serving Khalifa University and partner
institutions
• Managed Azure cloud infrastructure and Microsoft 365 administration for academic environment
• Led system monitoring, performance optimization, and security management across research computing
infrastructure

• Managed and maintained organizational technological systems, overseeing the installation,
configuration, and troubleshooting of hardware and software.
• Configured and managed Azure Cloud and M365 environments, ensuring smooth
integration and operation across multiple campuses.
• Diagnosed and resolved technical issues, minimizing downtime and ensuring operational
efficiency.
• Supervised and mentored the Operations team, fostering a collaborative and effective work
environment.
• Led network infrastructure upgrades to improve performance and scalability, including
server, device, and firewall installations.
• Trained new system users, set up their accounts, and provided ongoing support to ensure
smooth adoption of IT systems.
• Monitored and optimized the performance of servers, software, and hardware to ensure
reliability and high availability.
• Ensured the successful deployment of new applications and performed updates to
technical documentation.
• Demonstrated strong troubleshooting skills across various operating systems and solid
knowledge of LAN/WAN networks.
• Leveraged scripting languages for automation and problem-solving, improving efficiency
and system performance.
• Applied excellent communication, team management, and problem-solving skills to drive IT
operations forward.

• Managed IT infrastructure across 11 campuses, overseeing network operations, server administration, and
security
• Supervised operations team and coordinated infrastructure upgrades supporting 5, 000+ students and faculty
• Deployed enterprise applications, managed Active Directory, and implemented backup systems across
distributed campus environment

• Configured, installed, and maintained internal systems, ensuring seamless operations
across the organization.
• Diagnosed and resolved technical issues to minimize downtime and improve system
performance.
• Supervised the Operations team, ensuring effective collaboration and timely issue
resolution.
• Led network infrastructure upgrades, including the installation of servers, devices, and
firewalls, to enhance network performance and security.
• Trained new system users, set up their accounts, and provided ongoing support to ensure
smooth system adoption.
• Monitored and optimized the performance of servers, software, and hardware to maintain
high availability and reliability.
• Managed the deployment of new applications and ensured compatibility with existing
systems.
• Regularly updated technical documentation to maintain accurate records of system
configurations and processes.
• Utilized strong troubleshooting skills across various operating systems, with solid
knowledge of LAN/WAN networks and scripting languages.
• Applied excellent problem-solving, communication, and team management skills to
improve IT operations.

• Administered network infrastructure, servers, and enterprise applications for investment holding company
• Managed security systems, troubleshot technical issues, and provided user training across organizations