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karima omar, reservation supervisor

karima omar

reservation supervisor ·ameelyco travel dmcc

United Arab Emirates

Bachelor's degree, m

Work experience

Total years of experience: 13 years, 5 months

reservation supervisor

September 2015 - Present

ameelyco travel dmcc

Dubai, United Arab Emirates

September 2015 - Present

handling hotel bookings, last minute bookings and follow up check in and clients customer service

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

telesales

December 2014 - August 2015

etihad advertising

Dubai, United Arab Emirates

December 2014 - August 2015

telesales and marketing products by the phone

Company industry:
Advertising
Job role:
Customer Service and Call Center

reservation executive

January 2013 - December 2014

ameely travel

Cairo, Egypt

January 2013 - December 2014

I start with travel association business when I moved to Egypt, at the beginning I took a short term training on the travel and tourism then I start right way to work first with inbound and hotel reservation to Egypt then I moved to outgoing travel and hotel reservation worldwide through local agents worldwide and online solutions systems

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

direct sales & call centre

January 2014 - September 2014

emirates vacation club

Dubai, United Arab Emirates

January 2014 - September 2014

Was working under the Vacation Club Section of the hotel as I was taking care of

    Explain the different programs of travel to customers, feed them with new destinations

    Where they can benefit their vacations with us.

 

   Also I was taking care of after sale orders and hotel reservations for them worldwide.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

business administration

September 2014

September 2014

Bachelor's degree, m

Egypt

GPA (point): 3 out of 4

GPA (point): 3 out of 4

business administration

Skills

Hardwork
Expert
Hardwork
Expert
Internet
Expert
Internet
Expert
Teamwork
Expert
Teamwork
Expert
Workflow
Expert
Workflow
Expert
Idea Creation
Expert
Idea Creation
Expert
Strong sense of responsibility and self-motivation.
Expert
Strong sense of responsibility and self-motivation.
Expert
Maintain all kinds of records & files.
Expert
Maintain all kinds of records & files.
Expert
Communication skills &negotiation skills.
Expert
Communication skills &negotiation skills.
Expert
Provide mental, social, & physical for community services.
Expert
Provide mental, social, & physical for community services.
Expert
Work well in highly pressured, fast pace environment.
Expert
Work well in highly pressured, fast pace environment.
Expert
         Provide mental, social, & physical for community services.
Expert
         Provide mental, social, & physical for community services.
Expert
Hardwork
Expert
Hardwork
Expert
Internet
Expert
Internet
Expert
Teamwork
Expert
Teamwork
Expert
Workflow
Expert
Workflow
Expert
Idea Creation
Expert
Idea Creation
Expert

Languages

English
Intermediate
Arabic
Native Speaker
French
Expert
Spanish
Beginner