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Nada Hamadna, Customer Service Agent

Nada Hamadna

Customer Service Agent·Crystel

Jordan

Bachelor's degree, Medical Imaging

Work experience

Total years of experience: 1 years, 10 months

Customer Service Agent

January 2023 - May 2023

Crystel

Amman, Jordan

January 2023 - May 2023

Communication
Skills
• Multitasking
◦ Emotional
Intelligence Technical Skills
◦ Resilience &
Stress
Management

Company industry:
Call Centers & Customer Care Outsourcing

Content Moderator

August 2021 - December 2022

CsMena

Amman, Jordan

August 2021 - December 2022

• Critical thinking and
Decision-Making
• Attention to detail
◦ Communication
Skills
◦ Problem-Solving Time Management

Company industry:
Call Centers & Customer Care Outsourcing

Education

Hashemite University

January 2025

January 2025

Bachelor's degree, Medical Imaging

Jordan

GPA (point): 3.43 out of 4

GPA (point): 3.43 out of 4

Skills

Communication
Expert
Communication
Expert
CONTINUING MEDICAL EDUCATION
Intermediate
CONTINUING MEDICAL EDUCATION
Intermediate
ENTREPRENEURIAL LEADERSHIP
Intermediate
ENTREPRENEURIAL LEADERSHIP
Intermediate
Multi-task
Expert
Multi-task
Expert
Critical thinking
Expert
Critical thinking
Expert
Problem solving
Expert
Problem solving
Expert
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
MEDICAL IMAGING
Intermediate
MEDICAL IMAGING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
Teamwork
Expert
Teamwork
Expert
SpeakTurkish
Expert
SpeakTurkish
Expert
Good in communication
Expert
Good in communication
Expert

Languages

Arabic

Native Speaker

English

Expert

Turkish

Expert

Training and Certifications

Training
Young scientist competition
UCD
Jan 2020
Idp expo
IDP international education specialist
Feb 2020

Hobbies and interests

I'm good at science

I won a science competition from Ireland