Sales Team Leader
Brilliance Business School
Total years of experience :10 years, 1 Months
Handling customers inquiries through the phone -Recommend the good school program to the clients. -Help the corp-orates to develop their employees by diplomas / Masters / Doctorate. -Settle the new leads to the team and follow the results at the end of the day. -Train the new comers and present the reports about them during the training period to know who’ll
-Handling customers inquiries through the phone -Booking a Flight trips through Galileo and SabreSystem. -Make a packages around the world as per customer need.
Handling customer’s inquiries through the phone in. -Recording Complaints in Oracle System and following up with customer. -Handing customer inquiries by using T24 System for accounts inquiries, EMP for Credit card inquiries, Euro net for Debit card inquiries and E-Care for E-Banking inquiries.
-Handling customers inquiries through the phone -Recording Complaints and following up with customer -Handing customer inquiries by using Equation system for accounts inquiries, EMP for Credit card inquiries, Euro net for Debit card inquiries and E-Care for E-Banking inquiries.
Answering customers inquiries by the phone -Filling customers data through CRM System -Recording Complaints and following up with customer -Creating weekly schedules for three accounts (RITI - SAMSUNG - GROUP TWO) -Calculating KPI’S including (UTILIZATION - PERFORMANCE)
Study ancient European civilization with English language. Also study Italian - Latin - Greek languages.