Fatimah Abdul karim

Prospecting on a daily through many different avenues including extensive cold calling, cold walking, aDendance at many networking events
Advise clients on current financial issues and make recommendations
Generate new business and build relationship
Working with individuals, families, organizations and cooperates

Coordinating and developing cultural and water... sports events  Book all sport rental and guest activities  Plan and conduct recreational activities for all in house guest .  Responsible for checking in each child and getting special instructions from parents.  Ensure all equipments are

Answered, screened and directed inbound phone calls. Take verbal and
written messages
Maintained spa appointment calendar, organized massage therapists and
scheduled treatment appointments using Massage Pro Software.
Received and assisted guest and escorted them to their treatments room
Handled general requests for information and data; handled delicate
situations, such as - guest requests, special needs and complaints.

Greeting and welcoming guests at Spa
Responding to guest queries patiently and guiding them about the services available
Coordinating customers with the therapists
Handling mail correspondence
Scheduling appointments of customers with therapists
Thanking guests after their treatment on their way back and invite them to comeback.

service clients after check-in
● providing direction information to clients at the airport
● receiving the lost and found items to the manager on duty,
● tracing lost items and CCTV operations
● provide excellent customer care as the first priority