event account manager
Digital Print Center
Total years of experience :15 years, 4 Months
development, production and delivery of projects from proposal right up to delivery .
Communicating, maintaining and developing clients relationship .
Managing operational and administrative functions to ensure specific projects are delivered efficiently .
Providing leadership, motivation, direction and support to the team .
Research venues, suppliers and contractors, negotiate price and hire .
Manage and coordinate suppliers and all events logistics.
Liaise with sales and market to advertise and promote the event.
Manage a team of staff .
Planning and organizing all practical aspects of events i. e. catering, audio visual, place set up, security & cleaning.
Managing key supporter relationships with significant individuals & also identifying opportunities to up sell
Duties
. Assist the marketing team in the implementation of all marketing plans including product positioning, increase brand awareness through high advertisement.
. Responsible for branding, advertising new collections launch and sales.
. Plan, organize and promote company events.
. Discover and create business opportunities through cross function collaboration with sales, HR and merchandising.
. Provide services / product support in order to establish channels of information and
communication.
. Implement a sales strategy on a local level to improve consumption of the brands.
. Organize, plan and execute events, handle logistical arrangements, hospitality and obtain
sourcing quotes
. Enter and upgrade information and customer data base as a part of the consumer feedback loop.
. Track and report measures of success in the market to improve the campaign and events success.
. Launch of training sessions with the retail staff /IT department for loyalty program.
. Handling the training sessions including explanation of the usage of the loyalty cards on the
system during 2 months.
- Staff Control
- Strategizing sales and marketing plans to drive revenue into the store.
- Evaluating sale reports and customer feedbacks.
- Work with groups of different people from different nationalities
- Hold performance discussion that result in changed behavior
- Strong knowledge of whole process of the business
- Apply problem solving techniques
- Build credibility and trust
- Mentoring and give feedback for staff and management team
- Decision making under pressure
SPB one of the leading companies of insurance
- responsible for achieving store revenue targets and increasing profitability
- constantly training and developing staff to ensure high level of customer service
- define and implement plans to achieve targets
- ensure customer satisfaction and loyalty by resolving concerns and complains
- Managing complains and making key decisions to retention and satisfaction solutions.
- analyzing sales figures and forecasting future sales
- analyzing and interpreting trends to facilitate planning
-Dealing with staffing issues such us interviewing potential stuff, conducting appraisals and performance reviews as well as providing or organizing training and development.
- Updating colleagues on business performance new initiatives and other pertinent issues
-Touring the sales floor regularly talking to colleagues.
Insurance advisor for the professional customers PME for the operator (orange business service) UCC
Ensure effective exploitation of mobile contract sales and provide wider opportunities
- Team manager For Orange (French client) with Tele performance in khaireddine Pacha in Tunisia : Ensure sales targets, Providing product information to clients. Guiding the team to generating sales achievements
Master's degree applied in current Business English in Humanities of Tunis '9 Avril' . business terminology. the Management of the staff, management strategies . Translation in business English of French towards English and English towards French. .Translation of the Arab towards English (commercial terminology) . Training practice of the use of Ubunto, the general training of E-c.ommerce.
June 2008: Bachelor degree in English, Specialized in " literature''at Humanities, 9 Avril / University of Tunis