Sales And Operations Manager
Greenhouse
Total years of experience :14 years, 4 Months
• Manage and monitor the workings of various departments in the organization
• Plan effective strategies for the financial well-being of the company
• Utilize financial data to improve profitability, prepare and control operational budgets
• Improve processes and policies in support of organizational goals
• Organize recruitment and placement of required staff
• Manage customer service, and measure customer satisfaction rates
• Liaise with clearing agencies for fast clearing
• Coordinate sales forecasting, planning, and budgeting processes used within the operation
• Monitor the accuracy and efficient distribution of the products across the Kingdom
• Assign new partners capable of delivering Greenhouse business growth
• Build relationship with current and new customers and suppliers
• Manage and launch the company in the Saudi market
• Support Jordan, UAE, and Lebanon launches
• Full distributor management, developing existing partners and or assigning new organizations capable of delivering Upfield strategic agenda and business growth
• Maintain optimal cross functional collaboration focused on delivering the operational objectives
• Prepare Quarterly and yearly sales forecasts and responsible for delivering the annual budget plan
• Responsible for Sales targets and P&L of the company
• Lead the product forecasting across KSA, own the orders cycle placement and the pipelines to assure products availability
• Lead the understanding of competitor activity within the focus channels
• Plan production, inventory control, logistics and distribution
• In charge of the business operations in the Saudi market
• Working as single point of contact between Upfield and local distributors and between Upfield and regional / key customers
• Handling regional customers in GCC, Jordan and Lebanon
• Responsible for Sales targets and margins for chain customers
• Order placement and stock management
• Support customers in food cost reduction and reducing expiries
• Develop and grow chain customers across the region
• Build strong customer relationships with current and new customers
• Manage suppliers and financials of all the chain business
• Handling local, regional and international suppliers for all chain business
• Liaise with forwarders and overseas companies to arrange collections, receiving shipment document and make sure on time clearance
• Negotiate rates with local suppliers and international companies to reduce costs and achieve maximum efficiency
• Managing the company margins and profits
• Conducting feasibility studies
• Manage international and local suppliers
• Building strong relationship with the suppliers, negotiate terms and closing deals
• Presenting solutions for better pricing and shipping fees
• Private label development for Transmed in the region
• Managing air and sea shipments
• Providing full solution distribution to HORECA channel
• Playing a major role in the startup of the company
• Testing the systems and adjusting accordingly
• Building strong relationship with the customers
• Negotiating the terms of an agreement and closing sales easily
• Listening to customer requirements and presenting appropriately to make a sale
• Playing a key role in connecting the suppliers with the clients
• Acting as a contact between a company and its existing and potential markets
• Acting head of department
• Back up head of middle office in case of absence
• Playing a major role in the developing of BLC Finance procedure, and testing the ICBS program ho is used in all the daily transaction
• Following up of the payment procedures of the transaction from and to the clients’ accounts
• Transfer and maintain of clients’ cash with banks (platforms, letters or SWIFT)
• Outgoing and incoming transfers of equities and shares from and to correspondents (platforms, letters or SWIFT)
• Daily, weekly and monthly reconciliation of cash funds and correspondents holdings
• End Of Month procedures
• Distribution of Dividends on equities and coupon on Fixed Income for clients
• Execution of exchange orders on clients’ accounts
• Transfer of matching portfolios from system to system -Migration (transition from BLC bank to BLC Finance) with all related transactions (cash transactions, opening fees, transfer of securities, blocking old accounts and opening new ones)
• Manage all kinds of documents related to clients’ positions (statement of accounts, portfolio valuations, open positions, historical transactions, correspondents holdings, customer holdings, securities holdings, … etc)
• Monitoring of customer accounts along with their transactions.
• Reconciliation with counter party and custodian
• Resolving cash customer problems
• Control and follow up over documents sourced from middle office and front office
• Control and follow up over documents sourced from third parties e.g. financial institute, banks etc
• Passing and execution daily transaction shares, option, bonds etc.
• Execution of stock split, reverse stock split, dividend distribution, coupon payment, expiry of option etc.