Wellness Counsellar
VLCC
Total years of experience :5 years, 11 Months
-Create, develop and implement sales strategies
-Plan, organize and manage all sales activities
-Identify, analyze and implement new methods and techniques to determine sales growth
-Analyze the company's sales policies and recommend proper improvements and changes
-Establish and implement sales objectives and goals
-Assist, support and coordinate sales personnel in performing daily sales activities
-Prepare and handle sales annual budgets
-Analyze markets in order to identify new sales and business opportunities
-Analyze, interpret and evaluate the effectiveness of sales, methods, costs and results
-Handle customer complaints and solve conflicts within the company
-Handle promotional materials and coordinate advertising
-Compile and track sales data
-Maintain good long term relationship with customers, sales staff and suppliers
-Promote positive relationships with vendors and distributors
-Participate at trade fairs and other events
-Order and maintain materials and merchandise
-Handle both field and indoor sales activities
-Prepare and analyze complex and technical specifications of products
-Evaluate market demand and try to meet customers’ needs and expectations
-Provide customer services after selling the product or service
-Provide customers relevant information about the products and services the company sells
-Recruit, train and collaborate with sales representatives
-Motivate and reward the sales team.
Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
-Improves client references by writing and maintaining documentation.
-Participates in development of client training programs by identifying learning issues; --recommending instructional language.
-Accommodates client disabilities by recommending devices and techniques.
-Avoids legal challenges by monitoring compliance with service agreements.
-Improves system performance by identifying problems; recommending changes.
-Updates job knowledge by participating in educational opportunities; maintaining personal networks.
-Accomplishes information systems and organization mission by completing related results as needed.
-Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
-Contact businesses or private individuals by telephone in order to solicit sales for goods or services or to request donations for charitable causes
-Explain products or services and prices, and answer questions from customers.
-Obtain customer information such as name, address, and payment method, and enter orders into computers.
-Record names, addresses, purchases, and reactions of prospects contacted.
-Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
-Adjust sales scripts to better target the needs and interests of specific individuals.
-Answer telephone calls from potential customers who have been solicited through advertisements.
-Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
-Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Knowledgeable in Online and Offline Marketing.
- Ability to communicate clearly and write creatively and in English.
- Knowledge of programs such as Microsoft Excel, Word, PowerPoint, Entourage and Outlook are imperative.
- Assist in preparing and implement marketing strategy.
- Work with the management team to prepare a core brand message, marketing strategy and apply these into all aspects of media.
- Assist on managing and generating all technical product information to be applied to all aspects of marketing.
- Assist in market research to support and define brand and marketing strategy.
- Manage and maintain and prepare daily updates.
- Responsible for making outbound calls to customers and promotes our product to them.
- Reports to the manager responsible.
-Identify opportunities, produce leads and book appointments for the sales force with the emphasis on high quality leads.
-Develop creative pitches and propositions aimed at specific
industry sectors
-Proactively follow up leads generated from canvassing by the account managers.
-Use of initiative to identify and follow up opportunities with companies who are not already on the database
-Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
-Work closely with the marketing team to achieve sales objectives
-Negotiate commercial terms within set guidelines
-Attend monthly meetings with the Corporate Account Managers to update information and discuss any issues
-Liaise effectively with all departments within Olive to ensure customer requirements are met.
-Contribute to the team performance by sharing and implementing Best Practice Ideas.
- Listening to customer requirements and presenting appropriately to make a sale.
- Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
- Arrange meetings with potential customers to prospect for new business.
- Responding to incoming email and phone enquirers.
- Acting as a contact between a company and its existing and potential markets.
- Gathering market and customer information.
- Gaining a clear understanding of customers' businesses and requirements.
- Responsible for the sales quota as assigned by direct sales manager.
- Responsible for reporting all sales activities on daily basis.
- Follow all pre-set internal procedures and guidelines specified for the sales dept.
- Any other Tasks assigned by direct superior/ Head of Department.
- Focus on new sales acquisitions and encourage all new services.