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Nadir Al-Balawi, Human Capital Digitalization Director

Nadir Al-Balawi

Human Capital Digitalization Director·National Water Company

Saudi Arabia

Bachelor's degree, Computer Information System

Work experience

Total years of experience: 21 years, 6 months

Human Capital Digitalization Director

January 2026 - Present

National Water Company

Riyadh, Saudi Arabia

January 2026 - Present

• Spearheaded the development and execution of a comprehensive HR digital transformation roadmap, directly aligning with the overall business strategy.
• Identified and implemented opportunities to automate manual HR processes, significantly enhancing employee experience through innovative technology solutions.
• Acted as the primary HR liaison with IT, Finance, and external technology vendors, fostering collaborative partnerships to drive HR initiatives.
• Led the selection, implementation, and continuous improvement of HR systems, ensuring optimal functionality and user adoption.
• Ensured data integrity, seamless system integration, and compliance across all HR platforms, supporting organizational objectives.
• Championed a culture of data-driven decision-making within HR, empowering leaders with actionable insights for strategic planning.

Company industry:
Utilities

DIRECTOR, TALENT ACQUISITION

July 2023 - January 2026

NWC,

Riyadh, Saudi Arabia

July 2023 - January 2026

• Directed talent acquisition strategies to align with organizational goals and enhance workforce quality.
• Collaborated with leadership to shape HR initiatives and drive operational excellence across multiple locations.
• Managed recruitment processes, ensuring a streamlined approach that increased efficiency and reduced time-to-hire.
• Set and monitored performance metrics, providing constructive feedback to improve team outcomes and engagement.
• Contributed to the development and execution of HR policies and procedures, fostering a positive workplace culture.
• Analyzed recruitment effectiveness and implemented strategies to attract top talent and retain high performers.

Company industry:
Utilities
Job role:
Human Resources and Recruitment

DIRECTOR, HUMAN CAPITAL STRATEGY & PROJECTS

January 2023 - July 2023

NWC,

Riyadh, Saudi Arabia

January 2023 - July 2023

• Drives the definition and prioritization of strategic HR initiatives, focusing on measurable project benefits through ROI and KPIs.
• Guides and empowers project teams to successfully deliver Human Capital Transformation programs, fostering collaboration and effective communication.
• Tracks project progress against established deadlines and milestones; creates and shares project scorecards with stakeholders and the steering committee.
• Enhances business performance by aligning HR strategies with organizational goals, ensuring a seamless integration of HR practices across departments.
• Cultivates strong partnerships with leadership to drive performance management and talent development initiatives, contributing to overall business success.

Company industry:
Utilities

DIRECTOR, PERFORMANCE MANAGEMENT SYSTEM & SYSTEMS

April 2021 - January 2023

NWC,

Riyadh, Saudi Arabia

April 2021 - January 2023

• Developed and articulated the performance management philosophy at NWC, creating a strategic implementation roadmap.
• Integrated diverse business elements into the core design and operational procedures of the performance management system to enhance effectiveness.
• Directed and motivated my team to successfully implement performance management initiatives at the CBU level, aligning with operational plans and resource capabilities.
• Spearheaded the performance management process, facilitating a smooth transition for the 'DIRECTOR, PERFORMANCE MANAGEMENT SYSTEM & SYSTEMS' into the roles of 'HR Director and Performance Director and Business Partner.'

Company industry:
Utilities

HEAD OF PERFORMANCE & REWARDS

December 2017 - March 2021

National Center For Privatization & PPP,

Riyadh, Saudi Arabia

December 2017 - March 2021

• Drives the integration of the Performance Management System (PMS) with reward structures, fostering a culture of high performance and accountability within the organization.
• Facilitates regular internal engagement and employee satisfaction surveys, effectively communicating insights on performance management and rewards to leadership, along with actionable plans for improvement.
• Establishes clear goals and key performance indicators (KPIs) for team members, aligning individual contributions with organizational objectives to enhance overall performance.
• Collaborates with cross-functional teams to ensure alignment of HR strategies with business goals, promoting a cohesive and motivated workforce.
• Advocates for continuous improvement in performance and rewards programs, leveraging data-driven insights to support strategic decision-making.

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

PERFORMANCE MANAGEMENT SPECIALIST MANAGER

May 2013 - November 2017

Mobily,

Riyadh, Saudi Arabia

May 2013 - November 2017

• Partnered with cross-functional teams to design competitive compensation packages that attract and retain top talent.
• Streamlined job description processes, ensuring clarity and compliance across the organization.
• Conducted comprehensive analyses of compensation and benefits programs, implementing strategic enhancements that improved employee satisfaction.
• Managed the administration of performance-based bonuses and sales incentives, driving motivation and productivity among teams.
• Delivered clear and engaging presentations on benefits to employees, fostering a culture of transparency and informed decision-making.

Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

TEAM LEADER AT PERFORMANCE & PLANNING DEPARTMENT

June 2008 - April 2013

STC,

Riyadh, Saudi Arabia

June 2008 - April 2013

• Addressed and resolved complex employee relations issues, ensuring compliance with HR policies and enhancing workplace harmony.
• Cultivated strong employee relationships through effective communication, targeted training, and personalized coaching to drive engagement.
• Spearheaded performance reviews, delivering customized feedback that promoted professional growth and aligned with organizational goals.
• Analyzed team performance metrics and provided actionable insights, resulting in increased productivity and adherence to quality standards.
• Collaborated with cross-functional teams to develop strategic HR initiatives that supported business objectives and enhanced workforce performance.

Company industry:
Telecommunications

PERFORMANCE & REWARD SPECIALIST

December 2004 - June 2008

STC,

Riyadh, Saudi Arabia

December 2004 - June 2008

• Analyzed service-level agreement adherence, identifying key areas for improvement and driving actionable solutions.
• Ensured compliance with company policies and procedures, consistently delivering high-quality work.
• Engaged with stakeholders to assess needs, facilitating successful project delivery within established timelines and budgets.
• Leveraged digital analytics platforms to evaluate performance metrics and uncover transformation opportunities, enhancing overall effectiveness.
• Partnered with management to create and implement Key Performance Indicators, resulting in measurable productivity improvements and strategic alignment.

Company industry:
Telecommunications
Job role:
Human Resources and Recruitment

Education

University Of Tulsa

May 2004

May 2004

Bachelor's degree, Computer Information System

United States

Skills

Strategic Thinking
Expert
Strategic Thinking
Expert
Coaching
Expert
Coaching
Expert
Decision Making
Expert
Decision Making
Expert
Performance Appraisal
Expert
Performance Appraisal
Expert
Presentation Skills Coaching
Expert
Presentation Skills Coaching
Expert
Personal Skills (Leadership, coaching, communication, negotiation and presentation skills)
Expert
Personal Skills (Leadership, coaching, communication, negotiation and presentation skills)
Expert
PC Knowledge: Familiar with Micrsoft Office and be able to create reports, Oracle
Expert
PC Knowledge: Familiar with Micrsoft Office and be able to create reports, Oracle
Expert
Technical skills: Planning, analytical and relationship management
Expert
Technical skills: Planning, analytical and relationship management
Expert
Decision maker
Expert
Decision maker
Expert
Strategic Thinking
Expert
Strategic Thinking
Expert
Coaching
Expert
Coaching
Expert
Decision Making
Expert
Decision Making
Expert
Performance Appraisal
Expert
Performance Appraisal
Expert
Presentation Skills Coaching
Expert
Presentation Skills Coaching
Expert
CRITICAL THINKING
Intermediate
CRITICAL THINKING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
POLICY DEVELOPMENT
Intermediate
POLICY DEVELOPMENT
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SELF MOTIVATION
Intermediate
SELF MOTIVATION
Intermediate
STRATEGIC DECISION MAKING
Intermediate
STRATEGIC DECISION MAKING
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

Training
The Balance Scorecards - Achieving performance excellence
Meric
Jul 2019
PMP
ONLININO
May 2011
MANAGEMENT - PERFORMANCE MANAGEMENT
ALHAYAT TRAINING CENTER
Oct 2009
Management - PERFORMANCE APPRAISAL
Harvard Business School Publishing
Mar 2012
MANAGEMENT - STRATEGIC THINKING
Harvard Business School Publishing
Aug 2011
MANAGEMENT - LEADING AND MOTIVATING
Harvard Business School Publishing
Jun 2012
MANAGEMENT - EFFECTIVE COMMUNICATION
MDSA
Mar 2010

Hobbies

  • Adventure