Naeem Ismail

Managed end-to-end recruitment and onboarding processes through ERP platforms,
ensuring data accuracy, workflowefficiency, and alignment with organizational standards.
Administered employee benefits across UAE, KSA, and Qatar, including vendor
negotiations for health and life insurance, visa processing, and oversight of HRIS systems.
Generated comprehensive reports via ERP systems, providing insights on performance
metrics, employee records, and compliance indicators for executive review.
Directed international mobility programs in coordination with global offices, facilitating
seamless relocation and onboarding of employees across multiple geographies.
Led system-based performance management cycles, including the consolidation, analysis,
and reporting of appraisal data to support strategic talent decisions.
Strengthened employer branding through targeted social media campaigns, significantly
enhancing online presence and candidate engagement.
Designed and implemented individualized annual development plans, resulting in a
measurable 20% improvement in employee performance and overall productivity.
Oversaw payroll and benefits administration through internal ERP systems, ensuring full
compliance with applicable labor laws and organizational policies.
Coordinated employee recognition initiatives by collecting, reviewing, and shortlisting
award nominations, and presenting validated submissions to the evaluation committee.

Administered and maintained comprehensive employee records for Qatar Energy LNG
Industrial Zone operations, ensuring data accuracy and compliance with internal and
regulatory standards.
Onboarded employee information into the ERP system during onboarding, ensuring
correct setup of leave entitlements and benefits, while retrieving and cross-verifying
system-generated reports against official employee documentation for accuracy.
Compiled and analyzed periodic reports on gate pass issuance, insurance claims, and
employee engagement billing, in alignment with Qatar Energy LNG procedural
requirements.
Acted as the primary point of contact with banking institutions to facilitate timely setup
of salary accounts and resolve employee banking-related inquiries on behalf of the HR
department.
Managed data for \{7600+\} employee profiles in HRIS (Oracle, HR & Payroll), ensuring
high data accuracy and operational efficiency
Drafted internal memos and supported the documentation process for HR invoices,
procurement requests, and administrative approvals.

Defined roles and responsibilities for positions, improving the precision in recruitment
and progression
Optimized employee lifecycle management through the systematic organization of
recruitment, onboarding, and offboarding documentation, maintaining continuous
compliance with applicable policies and regulations.
Led the development and implementation of KPIs with the support of ERP-generated
reports, enabling data-driven performance management and effective policy
enforcement.
Designed and deployed robust tracking systems, utilizing ERP data, to monitor
employee attendance, training completion, engagement levels, and team performance
metrics.
Supported business continuity planning by evaluating HR-related operational risks and
proposing effective mitigation strategies.
Facilitated audit and internal review processes by preparing comprehensive reports
from ERP systems covering employee records, payroll history, and regulatory
compliance documentation.

• Analyze customer payment plans, credit history, and credit lines to resolve collections, while coordinating with the payables department for efficient communication.
• Utilize spreadsheets, sales and purchase ledgers, and journals to manage financial records.
• Handle petty cash transactions, ensuring accuracy and proper documentation.
• Record customer payments, including cash, checks, and credit card transactions.
• Verify and enter revenue transactions from lockbox and local deposits.

• Update receivables by calculating the total amount of unpaid invoices.
• Maintain records by microfilming invoices, debits, and credits.
• Investigate and obtain information to validate account discrepancies.
• Maintain invoice accounts, coordinate monthly transfers to accounts receivable, verify totals, and prepare reports to summarize receivables.
• Safeguard confidential information to protect the organizations value.
• Fulfill accounting and organizational objectives by completing related tasks and achieving desired results.

Collect research data in the organization.
Prepare questionnaire to be distributed in the organization.
Conduct research information for the project to be developed.
Analyze and interpret the data collected for the subject under consideration.

Complete forms in accordance with company procedures.
Compose, type, and distribute meeting notes, routine correspondence, and reports.
Make copies of correspondence and other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Mail newsletters, promotional material, and other information.
Manage projects, and contribute to committee and team work.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Type, prepare and collate reports.
Act as a receptionist, meeting and greeting clients.