Engineering Team Leader
Hilti
Total years of experience :13 years, 10 Months
-Tracking and steering sales of engineering products in coordination with sales manager, Develop necessary strategies and make decisions that ensure targets are being met
-Handling of all technical and engineering support, designs and take offs for projects through team coordination and organization
-Develop new engineering services according to market trends and customer demands
-Direct responsibility of management and development for all field and specification engineers, set targets and standards. Ensure planning and reporting as per DEE (Disciplined Engineering Execution) standards
-Train and coach field engineers, specification engineers and KPM’s on engineering products, seminars, successful presentations, follow up and management
-Define and maintain all engineering processes, ensure right implementation for all processes by target groups
-Overseeing and developing working standards and engineering services
-Consultants’ database management on local ERP system, take the lead on engineering campaigns as per MCC (Marketing Competence Center) communications
-Coaching and reviewing work of all engineers outside direct management such as sales engineers and KPM’s
-Responsible for training of all new engineering, sales and CSR candidates in fastening and protection products and cladding systems
-Actively participate in Strategic Projects as required
-Take full responsibility for all company equipment assigned to engineering department
-Maintains full accountability for all consultants, Design and engineering offices, field engineers and key contractors in the assigned area of responsibility. Establish and continuously update a record system of all client information
-Establish and maintain regular planned visits for all clients as mentioned above with a visit frequency determined through potential assessments of the client
-Develop a professional association with the technical decision makers of these clients to assure a high degree of success in achieving favorable Hilti product specifications particularly for but not limited to key construction projects in Jordan
Carries out engineering calculations requirements of clients and sales personnel which are directly related to the Hilti business in the fields of fastening technology, channel installation and firestop
-Assists in material take-offs and quantity estimations for projects
-Makes planned office and jobsite calls with the field sales personnel to assess application opportunities, make technical demonstrations and carry out product performance testing
-Maintain and keep a technical library of all Hilti and non-Hilti technical data and Compass Manuals up to date
-Prepares, presents and trains the technical aspects of new products to the sales department team
-Plans, organizes and executes regular technical seminars for the clients and the sales team
-Develops and maintains good customer rapport and positive company image within the assigned area of responsibility
-Monitors and keeps track of construction projects progress beginning with design stages down to final handover in coordination with the field sales manager
-Application of thorough knowledge on hardware and software pertaining to various safety systems (configuration and programming)
-Application of thorough knowledge pertaining to software development to be used in the oil and gas industry and other industries
-Implementation of pre-commissioning and commissioning activities, as per project manager’s instructions
-Following all HSE procedures and work in line with project’s requirements
-Reporting all near misses and incidents to the responsible manager
FUN department at Zain telecommunications company is dedicated for undergraduate students of Jordanian universities to improve their communications skills along with their team working spirit and leadership skills. My job as a team leader was to manage my team, distribute their rolls and find ways to improve the overall sales results. Used to hold weekly meetings and workshops to improve performance.