Regional Human Resources and Administration Manager
Danish Refugee Council - ME Regional Office
Total years of experience :21 years, 5 Months
Lead and manage Human Resources and Admin functions (including people planning, performance, well-being, and development), provide overall advice, coordination and management to the Human Resources and Administration team as well as technical Human Resources support to the field offices in 6 countries. Ensure efficient support to the program in accordance with existing DRC policies and procedures. Work with senior management team and senior staff on new staff retention strategies and initiatives
HR International Partner, P&O - HR International Partnering and Recruitment
responsible for providing professional, high-quality and service-oriented HR support to a portfolio of DRC’s regional and country operations, working primarily with senior field managers and our regional and country-based HR colleagues. The geographic focus for this position is Middle East and North Africa. lead and support the development of select operational HR policies and procedures for DRC’s global operations to support roll-out and change management in these areas. To deliver both services, you will work closely and constructively with relevant partners within the organization
Oversees the implementation of Global HR initiatives, and prepare a planned HR approach to attracting, developing, inspiring and retaining the right people with the right skills to achieve strategic.
Ensure that recruitment is carried out in a timely and adequate manner, consistent with DRC policies
Advise and support the Senior Management Team, managers and staff on human resources related matters. Provide reports on all HR related activities, and participate and/or lead special human resources projects
In close cooperation with Area Managers and Base Managers, manage and monitor the work of Field Human Resources staff in carrying out all human resources functions, including workforce planning, recruitment, orientation/induction processes, learning and development, performance management.
Ensure the application of Staff Regulations and other statements of policy governing the duties, obligations, benefits and entitlements of DRC staff. Provide advice and/or mediates in work-related conflict situations; Ensure that all HR policies and regulations are compliant with DRC SOPs, Operations Handbook and local legislation. Develop and regularly update the local staff HR manual.
Review and provide advice on exceptions to policies, regulations and rules; administer and provide advice on salary and related benefits, travel and social security entitlements; determine and recommend benefits and entitlements for staff on the basis of contractual status. Support salary and entitlement surveys
Senior Management Team member (out of 7 DRC members), and taking care of all investigations cases at DRC Jordan as Chief of Investigators
Supervise & coordinate the HR, administrative, logistic, & procurement functions in country.
Reviewing and drafting HR and Logistic policies, procedures and guidelines and of
developing and implementing systems
Liaise with relevant local authorities, DRC Regional Office and Headquarters, on issues
related to HR, administrative and personnel.
Coordinate the work between field offices and country office for HR, logistic, administrative,
procurement and IT issues. Propose audit or similar tools of verification if needed and in
order to support local partners capacities. Closely coordinate with the Finance Manager /
Grant Finance Coordinator in order to build synergies and good cooperation between finance
and support services through all the Country operation
Build up capacities and skills of colleagues working in the department
Senior Management Team member (out of 5 DRC members), and taking care of all
investigations cases at DRC Jordan as Chief of Investigators
Participate in the definition and implementation of the programs HR processes at regional level (recruitment, remuneration, social & healthcare coverage, evaluation & training).
Participate in the implementation and follow up of the national personnel training plan.
Guarantee at the regional level international and national personnel administration.
Define and ensure the application of internal regulations and national personnel employment terms and conditions at Middle East office level and at regional level monitor the application of specific terms and conditions for expatriates.
Manage and develop the team’s autonomy and performance.
• Plan, develop and implement strategy for HR management and development (including recruitment and selection policy, contracts, training and development) .
• Monitor, measure and report on HR issues, opportunities and development plans and achievement within agreed formats and timescales
• Manage and develop direct reporting staff.
Advise on and implement policies relating to the effective use of personnel within the organization, involved in a range of activities required by the organization.
Responsible for daily management of administration department and supervising the team.
Responsible of the establishment, follow up and updating of the monthly administration report
Responsible of the welcoming and administrative procedures for all expatriates at their arrival
Organize correct communication flow between Amman Coordination and Baghdad, Basra field, and between Amman Coordination and HQ in Brussels.
Prepare yearly budgets with Finance coordinator, review the quarterly expenses with admin &
finance officers in the missions.
Check the monthly closure for missions, prepare statements and send it to HQ.
Working on SAGA software (Finance and HR for international staff) and on HOMERE (HR for national staff).
Destributes correct information with regards to Air Serv operaitions department, to organize utilizing Airserv and organizations wishing to utilitze Air Serv .
Working as Administrator for air Serv project, Led a team of 5 members.
Communicate with Civil Avaiation in Jordan, Qatar and Iraq.
Ensure that all operational activities are completed by the operation team in a timely and accurate fashion.
Destributes correct information with regards to Air Serv operaitions department.
Communicate with the focal point of UN.
in Char of Country Director, take care of Air Serv statuse in Afghanistan, and of the National - International staff.
Take care of MSF status as registered NGO in Jordan, and update a permanent knowledge of the legal requirements, Follow up the managment of the international and national staff.
Organize correct communication flow between Amman base and Baghdad capital, and between Amman Base and HQ in Brussels, to be in contacts with Jordaian authorities and international actors represented in Jordan .
Management Jordan cashbox (Check of the Cash request, cash payment & transfer request).
Working on Saga Software (Version 4.1) for Finance and Administration .
Responsible for the systemof Reproductive health project
Working with field workers, check the cases cards with them on weekly bases.
Working As a Trainer with Youth Programs & Supervisions of PC classes with partners.
Co-Facilitation for British Council Youth Project
Conduct field research on National KGs in Jordan, & networking with other local NGOs & development bodies in Jordan.