Nafal Al-Sabbagh

• using a range of office software, including email, spreadsheets and databases; • managing filing systems; • depending on the organization, duties of the role may extend to the management of social media; • developing and implementing new administrative systems, such as record management; • organizing the office layout and maintaining supplies of stationery and equipment; • maintaining the condition of the office and arranging for necessary repairs; • overseeing the recruitment of new staff, sometimes including training and induction; • carrying out staff appraisals, managing performance and disciplining staff; • delegating work to staff and managing their workload and output; • writing reports for senior management and delivering presentations; • responding to customer enquiries and complaints; • reviewing and updating health and safety policies and ensuring they are observed; • attending conferences and training.

• Handles visitors; receives and relays messages; handles requests for information and assistance
• Prepares and processes purchase orders; makes copies and keeps accurate records as required Establishes and
• maintains a variety of office filing and record-keeping/filing systems
• heck general office cleanliness and ensure upkeep of all office assets
• Type Emails and/or send Faxes on behalf of management
• Supervise Office runner’s and Office activities
• Answers telephone calls and schedule appointments
• Typing/word processing Arabic/English Letters
• Receives, sorts and distributes incoming mail
• Arrange G.M. schedule.
• Travel coordinator for all business trips, hotel reservation, and any other business tasks.
• Performs other related duties as assigned

 Maintaining and developing relationships with existing customers via personal meetings, telephone calls and emails.
 generate, visit and develop potential prospects that turn into sales orders, closing all opportunities in a timely manner.
 Ensuring that the company’s services are matched to the identified clients needs.
 Understand and influence the customers decision making process and lead the customer to positive decisions on sales proposals and manage all customer engagements to a successful conclusion.
 provide follow up with customers to ensure customer satisfaction with services provided.
 communicate courteously with customers by telephone, email and face to face, building positive
relationships, investigating, responding to and progressing issues and queries.

Developed substantial experience in processing incoming and outgoing Letters of Credit (LC’s)
Follow up on import and export activities of the company
Follow up on customs and clearance agent activities
Follow up on invoice payments
Assistance in the preparation of periodic financial statements
Assistance in daily routine operational activities in the company
Preparation of periodic and ad-hoc reports to upper management